Manager, Technical Solutions Business Owner

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. 

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. 

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

Manager, Technical Solutions Business Owner

LOCATION:

• Remote - preferably resides in/near DC; Tampa, Fl; Houston, TX; Dallas, TX

• 25% of Travel

The Independent Agency Systems and Experience Team is seeking a Manager, Technical Solutions Business Owner talented, customer-focused and driven individual, to join our team and help to drive the transformation and expansion of our Independent Agency channel. In this position you will help to define, prioritize and lead teams to deliver new functionality for our customers.

RESPONSIBILTIES:

• Owns the feature business prioritization and roadmap for a given workstream to drive priorities for the team taking into consideration various feedback mechanisms, value creating and cost to create value.

• Identifies and measures feature key performance indicators (KPIs), adjusting and refining the roadmap as the data dictates.

• Works closely with other areas of the company to understand the tradeoffs of technical decisions and how they impact the customer experience.

• Manages tech request intake, triage and communications

• Reports on performance to stakeholders demonstrating incremental value creation.

• Plays active role in user acceptance testing

• Define scalable product solutions by deep knowledge of internal and external customer habits.

• Attracts, retains, and develops Business Analysts on their product career.

• Adheres to GEICO Code of Conduct, company policies, and operating principles.

• Interviews and/or approves job applicants for employment. conducts and/or reviews associate performance appraisals. initiates or approves salary adjustments, performance ratings, and other personnel changes. Coaches associates and take disciplinary action or terminates the employment of associates as appropriate.

Minimum Qualifications:

• 2+ years in Property & Casualty Insurance or related field required​

• Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting skills

• Must be able to multi-task

• Must be able to communicate effectively verbally and in writing

PREFERRED QUALIFICATIONS:

• Bachelor’s degree or relevant years of experience

• Agile certifications preferred (i.e. SAFe, Scrum Alliance, Scrum.Org, ICAgile, PMI-ACP)

LOCATION:

• Remote - preferably in DC; Tampa, Fl; Houston, TX; Dallas, TX

• 25% of Travel

#LI-MA1

 

Annual Salary

$115,825.00 - $189,625.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

 

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

 

The GEICO Pledge:

Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.

We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind.  You’ll have access to