Tech Officer: Workshop (Jnr)

Business unit, Department, Reporting

Business Unit:  CPS

Department:  Field Services

Reports to: Workshop Manager (OP1) / Ops Specialist Workshop (M6) 

Core Description

Responsible for minor maintenance repairs and refurbishment of point of sale and various printer devices. 

Key Deliverables / Primary Functions

• Successful completion of hardware repairs, including: 
  • Stripping down and re-assemble hardware peripherals  
  • Testing mobile devices,  
  • Calibrating, and configuring all printers, etc.  
• Apply devices to workshop product refurb process and procedures  
• Utilising tools and basic instrumentation. Multi-metre ‘s & soldering iron   
• Using proper cleaning materials including safety PPE material  
• Notify line management of any potentially defective machinery, carrying out basic maintenance / repair work, as and when required. 
• Running Quality Assurance (QA) testing by device through all client test jigs in the  workshop environment  
• Prepare periodic inventory or maintain perpetual inventory of tools and equipment. 

Core Functional Skills & Capabilities

ICT KnowledgeTechnology ConsultingProblem solvingCustomer ServiceTeamwork

Core Behavioural Competencies

Achieving personal work goals & objectivesApplying expertise & TechnologyFollowing instructions & proceduresDelivering Results & Meeting customer expectationsWorking with peopleCulture MatchJob Match

Minimum Qualifications

NQF 4: Grade 12 National Diploma

Additional Education -Preferred /Advantage

Experience

Minimum 2-years’ experience in repairing and testing hardware and software applications.

Certifications

Electronics CertificationCOMPTIAMicrosoft Systems Associate or Engineer (MCSA or MCSE);Linux LPIC (1 and 2), Certified Linux Administrator or CompTIA Linux+.

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

Special Requirements / Employment Condition

Ability to work extended /long hours as and when required

Workplace / Physical Requirements

Full-time Office Based position.Billable