Sr. Executive Administrator

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Sr. Executive Administrator is responsible for supporting the President of Value-Added Services and the Chief of Staff, as well as provide coordination support to the President’s global leadership team. This role is ideal for a seasoned executive assistant who has supported c-suite executives and thrives in a fast-paced, dynamic environment, excels at anticipating needs and can maintain absolute discretion.  This high-impact position demands exceptional attention to detail, professionalism and the ability to manage complex calendars, international travel and global stakeholder coordination across time zones.

Executive Administrator Responsibilities 

• Provide executive level administrative support, including managing a complex executive calendar scheduling both internal and external meetings across multiple time zones.
• Plan, book and manage comprehensive international and domestic travel itineraries, including visas, accommodations and local logistics, ensuring seamless execution and last-minute flexibility.
• Use Visa tools for expense and purchase management. 
• Serve as a trusted liaison between the President and internal/external stakeholders including several levels of management, Visa employees and Visa clients.
• Draft and manage high-level communications with professionalism and discretion.
• Act as a liaison, problem solver, and facilitator across multiple time zones 
• Plan onsite and offsite meetings and events, including coordinating conference room set-up, catering, A/V, and logistical arrangements, and providing occasional on-location support for activities such as group meetings and off-site networking engagements. 
• Must be proficient in PowerPoint presentations, Excel spreadsheets, and other documents 
• Assist with strategic initiatives and briefing materials in collaboration with the Chief of Staff. Providing support for reports, projects and initiatives as requested 
• Be responsive to reasonable requests for off-hours work, email and messages follow-up 

 Team Support Responsibilities 

• Coordinate on-boarding of new employees and contractors, and associated tracking 
• Assist with space management, workspace move requests and submit facilities work orders 
• Create purchase requisitions and assist staff with expense reporting and finance issues 
• Perform team support duties including ordering office supplies, booking meeting rooms, processing training registrations, and updating distribution lists 
• Purchasing gifts/recognition for employees with life events. 

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. 

Qualifications

Basic Qualifications
• 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications
• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• 5+ years of high-level administrative experience, with experience providing executive support to a leader with international accountabilities
• Customer service-focused, with a professional presence and an approachable personality
• Positive and can-do proactive mindset
• Capable of working with discretion and tact in an environment exposed to a high level of sensitive and confidential information
• Strong communication skills (both written and verbal), and ability to operate effectively and efficiently in a challenging, fast-paced environment
• Proficient in managing executive calendars, organizing worldwide travel, and processing expenses
• Skilled in Microsoft Outlook, Word, Excel, PowerPoint, SharePoint and AI tools such as CoPilot and ChatGPT
• Ability to multi-task, assist multiple team members at the same time, and prioritize work effectively
• Detail-oriented and able to complete work assignments with a high degree of quality
• Demonstrate initiative, flexible, highly organized and can anticipate