Vice President and Managing Director

Scope of Position

The Vice President & Managing Director is responsible for the overall strategic leadership, operational excellence, and financial success of the 685-room luxury resort, including its world-class amenities such as our waterpark, two championship-level PGA golf courses, several dining options including Bourbon Steak, and more. This role ensures that the property remains a leader in the luxury hospitality industry by continuously innovating, elevating guest experiences, and driving growth in golf membership, resort offerings, and brand recognition.

Position Requirements

• Luxury Hospitality: Minimum 10 years of senior leadership experience in luxury hotels and resorts (golf course operations preferred) with a deep understanding of high-end guest expectations.
• Proven Financial & Membership Growth Acumen: Track record of increasing profitability and growing golf memberships while maintaining an exclusive and desirable guest/member experience.
• Innovative & Future-Focused Mindset: Ability to anticipate trends, implement continuous improvement strategies, and ensure the resort remains at the forefront of luxury hospitality and golf resort excellence.
• Exceptional Leadership & Culture Development: Proven ability to develop top-tier talent, foster a culture of excellence, and inspire teams to deliver exceptional, personalized service.
• Technology & Industry Expertise: Proficiency in property management systems, membership management software, financial reporting tools, and Microsoft Office Suite.

Key Responsibilities

Strategic Leadership & Financial Performance

• Oversee all facets of resort operations, including luxury accommodations, spa, fine dining, event spaces, golf courses and water park, ensuring alignment with brand standards.
• Develop and implement strategic initiatives to grow golf memberships, increase member engagement, and position the golf courses as premier destinations for elite golfers and tournaments.
• Drive financial performance by implementing innovative revenue strategies, optimizing resort and golf club operations, and managing budgets with a focus on long-term growth.
• Monitor and manage resort financial performance, identifying opportunities to enhance revenue streams, reduce costs, and improve operational efficiency.

Guest & Member Experience Excellence

• Ensure the resort delivers a world-class, personalized guest experience that sets the industry benchmark for luxury and service.
• Work closely with the Membership and Golf Team to develop exclusive golf member events, loyalty programs, and premium services that attract high-net-worth individuals and corporate clients.
• Oversee and refine VIP services, high-touch hospitality experiences, and exclusive member offerings to ensure an ultra-premium experience across all areas of the resort.
• Continually evaluate guest and member feedback, industry trends, and competitive positioning to implement continuous improvements in service, facilities, and overall guest satisfaction.

Operational Excellence & Team Development

• Lead and align the Executive Committee and department heads to ensure cross-functional collaboration in achieving operational and financial goals.
  • The Executive Team consists of the Executive Director of F&B, Hotel Manager, Executive Director of Events & Catering, Director of Membership, Executive Dire