Director, Global Partnerships

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure. 

Job Description Summary:

What you need to know about the role:

The Director, Global Partnerships is responsible for managing large strategic partners that integrate on behalf of merchants. This includes, ecommerce platforms, software providers, accounting platforms, digital agencies and payment gateways to name but a few. This is a broad role, which requires a deep understanding of the ecommerce landscape and the business models for the partners under your management, as well as the partner’s technology, and integration with PayPal.

Job Description:

Your way to Impact:

You will be responsible for identifying new expansion opportunities, creating account strategy, execution plans and project management of large complex strategic deals for the top partners. Additionally this role is responsible for working with merchant marketing teams to build out and manage a merchant GTM strategy, focused on developing & running promotions to drive new merchant acquisition and adoption through our key partners.

Your day-to-day:

• Understand partner ecosystems, partner business models, needs of partners and PayPal solutions to uncover opportunities and craft partner specific solutions.

• Identify and drive growth opportunities within portfolio through new product integration/best practices, international expansion, marketing penetration or promotions or other strategic priorities.

• Deliver financial returns and/or successful completion of strategic goals.

• Create and execute account level plans that include contract negotiation, integration execution, and mutual launch activities.

• Build relationships with C-Suite, VP and senior level management at existing partners, engendering trust, confidence, loyalty, awareness and mutual benefit.

• Establish yourself internally and externally as the main point of contact for anything related to your partners through strong internal involvement across all PayPal assets and deep engagement.

• Identify and pursue opportunities for PayPal to penetrate new markets or merchants with or through partners, bringing in or responding to sales initiatives when appropriate.

• Learn partners product pain points and understand priorities and urgency; communicate this knowledge to PayPal management; keep partners informed of product roadmap; manage business relationships during post launch re-integrations.

• Create and drive strategic plans with partners & be seen as an e-commerce subject matter expert that the partners can rely on for product, payment & industry trends, best practices & expertise.

• Provide product guidance and recommendations to partners to assist with their implementation of PayPal & new product adoption.

• Promote the value prop of PayPal Express Checkout, PayLater & Pay in 4, PayPal Working Capital and Braintree to partners and evangelize partner value and partner capabilities within PayPal. Be the voice of the partner: advocate for your partners, ensure team and strategy are customer focused.

• Maintain Salesforce for tracking of all marketing initiatives, product opportunities, and contractual opportunities and be able to use internal tools for account mgmt.

• Project Management of large strategic deals from pitch to launch & beyond to manage partner marketing programs & plans.

• Facilitate meetings with PayPal functional groups (Product, Engineering, Finance, Risk, Ops, etc.) for learning and confidence building purposes; facilitates meetings with PayPal senior management when appropriate.

• Work with Marketing to create strategies and execute activities that will drive partner advocacy, merchant acquisition, and increase total merchant processing volume.

What you need to bring:

• 12+ years’ experience in sales, business development or relationship management with ecommerce and/or channel partners.

• 8+ years’ experience in ecommerce, merchant services, and/or acquiring industry.

• Familiarity with ecommerce technology preferred.

• Minimum MBA or equivalent.

• Confident communicator able to drive results with C-level contacts internally and externally.

• Excellent communication and presentation skills

• Comfortable navigating large and complex organizations to influencing and obtain stakeholder buy in.

• Proven ability to uncover and deliver revenue through partnerships.

• Expert negotiator in enterprise and/or