Presales Solution Consultant, Employee Experience & HR Service Delivery (Public Sector)

<h3>Company Description</h3><p>At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.</p><p>With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're on the 2021 list of FORTUNE World's Most Admired Companies®.</p><p>Learn more on <a href="https://blogs.servicenow.com/category/life-at-now.html">Life at Now blog</a> and <a href="https://www.youtube.com/playlist?list=PLtPPHGXv_JpmhypERyQKm5zO2Wd65QinB">hear from our employees</a> about their experiences working at ServiceNow.</p><h3>Job Description</h3><ul></ul><p>As an<strong> Employee Experience Solution Consultant </strong>you bring passion to technology to our clients in <strong>Germany and Austria</strong>. You will be working as part of the Solution Consulting team responsible for companies in the public sector for Employee workflow solutions<strong>.</strong> You combine HR Know-How with technical Know-How and bring a strategic mindset to the business. In addition, you have an interest to develop, position and deliver product-specific solutions during sales cycles.</p><p>As a member of our EMEA Central Solution Sales team, you will have a major impact on our future success. As an <strong>Employee Experience Solution Consultant</strong>, you will be responsible as the face of our solutions and our company, and for supporting the sales effort, including customer requirements gathering, demonstrations, solution configuration for proof of concepts, and participation in marketing events. Good customer advocacy skills, the ability to learn quickly; along with the ability to translate technical capabilities into business benefits is crucial. You will be the product expert that conveys value to address customers’ business issues.</p><p><strong>What you get to do in this role:</strong></p><p>Together with a dedicated solution sales specialist, you are responsible for:</p><ul><li>Industry expertise in the German and Austrian <strong>public sector</strong></li><li>Business Process expertise to prove the value of our product for the business situation of your client</li><li>Identify demands within the HR/Workplace/Legal function for our platform </li><li>Contribution to sales campaigns focussed on the Employee Experience solution suite, which includes HR Service Delivery, HCM, and Workplace Management</li><li>Lead discovery workshops to determine customers’ business challenges and deliver product demonstrations aligned to customer needs </li><li>Setup and deliver solution demonstrations to customers in person and virtually to address business issues</li><li>Configure demonstration environments to address customer requirements and business issues</li><li>Responding to Request for Information/Proposal documents</li><li>Provide feedback to product management about product enhancements that can address customer needs and drive additional business value </li><li>Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team </li><li>Stay current on competitive analysis and market differentiation </li><li>Support marketing events including executive briefings, conferences, user groups, and trade shows</li></ul><h3>Qualifications</h3><p><strong>To be successful in this role candidates typically have:</strong></p><ul><li>Experience in <strong>Employee Experience, HR Service Delivery, HCM or in public sector.</strong></li><li>Proficiency with the ServiceNow platform or technical expertise with cloud software solutions</li><li>Great communication skills, in both English and German</li><li>A confident and engaging presentation style</li><li>Ability to complete tasks in an organised, detailed way with minimal supervision </li><li>Creative problem-solving skills with a growth mindset and desire to work in a fast-paced, high growth organisation </li><li>Willingness to travel across the region as necessary </li></ul><h3>Additional Information</h3><p>ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.</p><p>All new employees hired in the United States are required to be fully vaccinated against COVID-19, sub