Thrift Store Clerk - Cashier/Sorter

Recruiting Opportunity Closes:  01.06.2025

Hourly Wage:  $13.75

Hours Per Week:  25

Status:  Non-Exempt / Part Time

Number of Positions:  2

Department:  Thrift Store

Position:  Retail Clerk - Cashier/Sorter

 

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church.  Its message is based on the Bible.  Its ministry is motivated by the love of God.  Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Application Instructions:

Complete the online job application, upload a resume.

To apply online go to:  Thrift Store Clerk - Cashier/Sorter

To apply in person go to 1155 Flanagan Ave, Coos Bay, OR 97420.  Bring a resume and complete the job application provided to you. Incomplete applications will not be accepted.

Questions, contact Major Erin Kauffman at erin.kauffman@usw.salvationarmy.org or call (541) 888-5202. Major Kauffman is the sole point of contact for questions regarding this position.

Recruiting Accommodation Statement:

To obtain assistance with accommodations related to the American’s with Disabilities Act (ADA) concerning your application process, please contact 1-888-887-6528 or email thq.reporting.line@usw.salvationarmy.org, attention Eric Hansen or Sheila Jordan.

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Education and Work Experience:

• High School diploma or GED equivalent
• Minimum of 6 months of experience working on a register and customer serivce.

Scope of Position:

• Provide fast, friendly customer service when working in Thrift Point of Sale (POS) and Closing revenue reconciliation. Help on the Thrift Store retail floor with stocking shelves and display of merchandise, including furniture displays. Maintain a friendly, clean and safe shopper environment for customers, donors, clients, and co-workers.
• Assist when instructed with production of donated items. This includes sorting, cleaning pricing, hanging, sizing, and floor distribution.
• Assist with donation receiving as needed.

Knowledge, Skills and Abilities Required:

• Able to handle cash, make change, and operate cash register/POS. Reconcile register at the end of each shift
• Excellent Customer Service
  • Ensure that every customer is properly greeted and acknowledged when in thrift store.
  • Ensure that customers are acknowledged for their patronage.
  • Insure that employees are treated in a friendly and enthusiastic manner.
  • Diplomatically handle customer complaints and concerns regarding store policy and procedures: maintain at all times Salvation Army standards for quality and customer relations…refer to the manager whenever possible.
  • Customer service mindset.
  • Ensure that customers are directed regarding any items they may have to donation.

Essential Duties and Responsibilities:

• The purpose of this position is to assist in the daily operations of a thrift store retail outlet, customer service, cash handling, stocking, and donation receiving.
• All incumbents accepted for the position of Thrift Store Clerk will also be trained for the position of Sorter and will interchange positions as needed.
• Primary responsibilities is to create and maintain a friendly, inviting, clean, and professional atmosphere that encourages customers to want to frequently return to The Salvation Army to make purchase.
• The thrift store clerk is expected to be proficient in customer service, merchandising, and POS/Cash handling.

Essential Duties and Responsibilities Continued:

• Must be able to understand instructions concerning handling and marking of merchandise.
• Keep clothing racks stocked, neat, and orderly.
• Stock household and other miscellaneous items.
• Stock shoes, purses, belts, hats, books.
• Stoc