Ambassador - Customer Assistant

Job Summary Details:   Come be part of the excitement! Serve as a friendly source and representative of the ABC Ramps Mobility Hub during busy events. Events include the MN Twins baseball games, Timberwolves and Lynx games, concerts or any special event that brings a large amount of foot traffic to the facilities.
The ambassador will be required to interact with facility visitors which include parking customers and non-parking customers (people biking, using transit, or walking in or around the ramps) that are traveling through the property to their destination.   Pay: $20.00 per hour   The pay listed is the hourly range or the hourly rate for this position.   A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.    Benefit Information:  

ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit ABM  Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)

  Basic Qualifications:
  •  Must be 18 years of age or older •  No high school diploma, GED or college degree required •  No experience required and on the job training provided
  Preferred Qualifications:
  •  One (1) year of customer service  or similar work experience preferred
  Responsibilities:
  • Act as a Welcome Ambassador for arriving passengers  • Greet and engage with passengers in and around the terminal area to offer informational assistance • Communicate effectively with passengers regarding airport and airline services available • Assist the Airline Passenger Assistant (aka Wheelchair Agent) with transporting passengers in wheelchairs to and from flights • Escort unaccompanied minors • Assist with baggage as required • Monitor and enforce carry-on baggage size requirements • Coordinate passenger lines at check-in to ensure a smooth, orderly and efficient flow of passengers during peak times  • Provide assistance to passengers using  kiosks to check-in  • Assist the Aircraft Cabin Agent (aka Aircraft Cleaner) with the grooming of aircrafts to maintain a clean and elevated inflight experience for passengers  • Transfer and distribute wheelchairs as needed • Alert maintenance employees about malfunctioning restrooms, elevators, or other equipment.   • Report hazards and incidents encountered in daily operation • Follow safety precautions at all times
  A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88M, 88N, LS, 0431, 2T2X1

ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information,  visit www.abm.com.
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law.  ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606.  We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
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