AVP Enterprise Resource Planning Program Management

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.

The Associate Vice President (AVP), ERP Implementation will serve as the strategic and operational leader for the selection, implementation, and ongoing optimization of the company’s enterprise resource planning (ERP) system. Acting as the primary liaison between Finance, business leaders, and technical teams, this role will ensure that the ERP delivers maximum value across core finance functions—including General Ledger, Financial Planning & Analysis, Business Intelligence/Analytics, Procure-to-Pay, and Travel & Expense Management.
This role will be accountable to develop and manage the ERP project plan, timeline, budget and ensure proper resource allocation. They are responsible for setting the ERP roadmap, managing the implementation of the new system, transitioning from the old systems and the overall integration. The AVP will be responsible for coordinating cross-functional stakeholders, tracking and resolving issues, and ensuring successful adoption.
This role is critical to enabling the company to scale efficiently, reduce time to close, improve financial accuracy, and generate actionable insights across the organization.

Responsibilities:

Program & Project Management:

• Lead the ERP program from vendor selection through full implementation and beyond, ensuring timelines, budgets, and deliverables are met.
• Define project scope, goals and deliverables in collaboration with executive sponsors and functional leads
• Establish program governance, including issue tracking, risk management, escalation paths, and progress reporting
• Facilitate regular steering committee meetings and provide status updates
• Serve as the primary contact point between operators, IT, vendors and executive leadership
• Manage the project risk register and ensure mitigation strategies are in place
• Coordinate cross-functional teams (Finance, IT, Procurement, Operations, external consultants) to align on requirements, design, and testing.
• Manage vendor relationships and ensure that system performance criteria are met.
• Drive accountability for issue resolution and ensure decisions are made promptly to maintain momentum.

Stakeholder Communication & Liaison:

• Act as the bridge between technical teams and business stakeholders, ensuring system capabilities translate into business value.
• Facilitate clear and consistent communication with executive sponsors, Finance leaders, IT, and system users.
• Provide regular status updates, progress reports, and key performance metrics to leadership.
• Lead change management and user adoption efforts through training, engagement, and transparent communication.

Ongoing System Ownership:

• Ensure the ERP supports scalable processes, accurate and timely reporting, efficient procure-to-pay cycles, and robust planning/analytics.
• Identify and prioritize enhancements, manage vendor relationships, and oversee continuous improvement initiatives.
• Maintain compliance, system integrity, and audit readiness.

Leadership & Team Development:

• Build and lead a program/project management team responsible for ERP implementation and ongoing support.
• Develop standards, templates, and best practices for project management and business systems governance.
• Mentor staff and promote a culture of accountability, transparency, and cross-functional collaboration.

Key Success Measures

• On-time, on-budget ERP implementation with high adoption rates.
• Effective governance, with timely identification and resolution of issues/risks.
• Improved efficiency and scalability of finance processes.
• Reduced time-to-close and increased accuracy of reporting.
• Delivery of actionable insights through improved analytics and reporting capabilities.

Required Skills and Experiences:

• Bachelor’s degree in Finance, Accounting, Information Systems, or related field; MBA or advanced degree preferred.
• 10+ years of progressive experience in project man