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Field Service Director - Mid-Atlantic
CARFAXUnited Statesfull_timeVerifiedPosted 26 Sept 2025
About the role
Join Our Winning Team as a Field Service Director – Mid Atlantic
Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We’re more than just a company: We help millions of consumers make more-informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment. The Field Service Director will be responsible for the development, training, and management of a remote Account Management team located in the Mid-Atlantic region. This team manages dealer accounts and drives revenue growth within existing dealer business. If you are a senior account management leader that takes pride in always being at the top of your game and would like to put that passion to work at a company of all-stars, we would like to hear from you. As a Field Service Director, you will:
Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We’re more than just a company: We help millions of consumers make more-informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment. The Field Service Director will be responsible for the development, training, and management of a remote Account Management team located in the Mid-Atlantic region. This team manages dealer accounts and drives revenue growth within existing dealer business. If you are a senior account management leader that takes pride in always being at the top of your game and would like to put that passion to work at a company of all-stars, we would like to hear from you. As a Field Service Director, you will:
- Lead, Train, Develop and Recruit Regional Account Managers in your assigned territory
- Develop appropriate metrics to measure your team’s effectiveness in consumer and dealer usage, consumer branding, and dealer retention
- Work with clients and partners to provide new dealer product offerings
- Develop and train staff for increasing job responsibilities and productivity
- Collaborate with leaders across the business to identify strategies to achieve sales and account management goals and uncover new, high value opportunities
- 8+ years of experience managing a field- based team
- Direct, field sales or account management experience required; automotive industry experience is a plus
- Experience establishing strong client partnerships
- Strong communication and polished presentation skills
- Excellent consulting and negotiation skills
- Goal oriented and results focused with the ability to work independently
- Enthusiastic, highly motivated individuals with a serious work ethic are required
- Excellent Microsoft Excel and proficient Salesforce.com skills
- Excellent planning and follow up skills
- Competitive compensation, benefits and generous time-off policies
- 4-Day summer work weeks and a winter holiday break
- 401(k)
- Annual bonus program
- For a comprehensive list of benefits, please visit our website: https://jobs.jobvite.com/carfax/p/benefits
- 10X Virginia Business Best Places to Work
- 9X Washingtonian Great Places to Work
- 10X Washington Post Top Workplace
- 3X St. Louis Post-Dispatch Best Places to Work
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