Strategic Initiatives Associate

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

ServiceNow makes work, work better for people. Our cloud-based platform and products streamline and simplify how work gets done. We are the fastest-growing enterprise cloud software company in the world and have been recognized by Forbes as the #1 most innovative company (https://bit.ly/2LYJzRE). For us, this is just the start.  

The ServiceNow Strategic Accounts organization is focused on helping our most strategic and industry-leading global customers grow and succeed with ServiceNow. The growth of these customers is critical for ServiceNow’s path to $16B+. As a Strategic Initiatives Associate in the Strategic Accounts organization, you will be responsible for supporting and executing strategic growth initiatives that will focus on our select strategic customers’ growth including long-term planning, in-year GTM planning and execution, and sharing recommendations on our GTM strategy. You will work on complex analyses and perform modeling while collaborating with other cross-functional teams and under the team’s guidance to deliver strategic recommendations to the leadership. Your work will give you ample exposure to the executive Strategic Accounts team as you contribute to our overall strategy and help drive its successful execution. This role is a full-time position; ideal if the candidate is in the SF Bay Area or the Seattle area but flexible on location provided the candidate can work on Pacific Time and is willing to travel as needed.  

We are looking for an Associate who is a strategic thinker, problem solver, and operational whiz. The ideal candidate is a self-starter who can thrive in high-growth, fast-paced environments, working across several stakeholders, and can tackle ambiguity. If you want to learn more about our company and the impact we have, please visit our YouTube channel: https://www.youtube.com/user/servicenowinc. 

Responsibilities:  

• Structure complex problems, develop hypotheses, conduct analyses (both quantitative and qualitative), and make recommendations for leadership communicated in high-quality output 
• Collect and analyze large data sets and synthesize actionable insights through a data-validated process  
• Support and work closely with cross-functional teams to identify opportunities, unlock productivity, and influence and accelerate the execution of key initiatives and special projects 
• Support data analyses and relevant output for regular business review cadences such as quarterly business reviews, annual strategy reviews, and planning process 
• Build and maintain operational analytics capability against key priorities to run/improve the business and track performance and impact 
• Proactively identify gaps or areas for improvement, while using appropriate tools to streamline processes where necessary  

Qualifications

To be successful in this role you have:

• 2-4 years of work experience, preferably in management consulting, investment banking, tech strategy, strategy and operations function, or similar  

• Strong analytical skills i.e., validated experience to structure and analyze complex business problems, work with multiple data sources 

• High energy, excellent