Associate Director, Access & Reimbursement

The Company:
With deep expertise in chemistry, Nuvalent is working to create selective medicines designed with the goal to address the needs of patients with cancer.  Nuvalent is an exciting early-stage company, bringing together experienced scientists and industry veterans with a proven track record in drug discovery, oncology drug development, and company building. 

The Role:

Reporting to the Director, Patient Access Services, the Associate Director, Access & Reimbursement (ADAR) will be a critical member of the Market Access team to create patient impact by providing field access support and education to healthcare professionals (HCPs), helping to maximize patient access to products. This role will be an empowered and confident subject matter expert in supporting complex patient cases through understanding the payer landscape, customer engagement, and internal cross-functional collaboration.

This role will support the patient access strategy and operations, working closely with the Patient Support (PS) team on patient cases and program oversight. We are seeking an innovative leader with deep expertise in new launches, specialty oncology access, healthcare staff engagement, and patient services.  

Responsibilities:

• Provides education to HCPs and their staff on payer-specific coverage criteria and documentation requirements to help address access and reimbursement barriers for prescriptions already in progress. Delivers guidance on access support, including processes, forms, payer-related coverage challenges, and the Nuvalent patient financial support programs.
• Educate HCP staff on patient support (PS) programs, resources, enrollment processes, and application updates so that they are informed on how to use our PS offerings & status of their patients.
• Proactively identify and help to resolve payer, account, and patient access barriers using data-driven insights, dashboards, and cross-functional collaboration. 
• As the PS & payer landscape subject matter expert, coordinate with specialty pharmacy, PS operations, payer, market access, medical affairs, and other cross-functional colleagues to support patient access.
• Triage and resolve patient support related questions and access concerns escalated from field teams, ensuring timely and compliant resolution. Educate and inform regional field facing teams on PS programs, geographical payer nuances, access challenge trends, and program insights. Develop internal and external access tools & training materials. 
• Develop patient access and reimbursement strategies with cross-functional teams, while monitoring regulatory, payer & industry trends, to proactively & compliantly address access challenges. 
• Support oversight of patient support programs (financial assistance & non-commercial specialty pharmacy); ensuring accountability for positive customer impact & excellence. Coordinate regularly with PS operations teams on patient case updates and escalate as required. 

Competencies Include:

• Demonstrated passion for improving patient access and outcomes.
• Problem-Solving: Proactive approach to resolving complex access issues.
• Analytical Skills: Ability to interpret coverage trends & payer policies to identify barriers and implement solution-oriented strategies to optimize patient access.
• Business Acumen: In-depth understanding prior authorization, coding, billing, patient services, and specialty pharmacy processes.
• Provider Engagement: Building strong relationships with healthcare providers and office Highly responsive; ability to support escalations outside of local time zone working hours, as needed.
• Cross-Functional Collaboration: Partnering with sales, market access, patient services, and medical affairs. Foster a culture of empowerment, collaboration, and a focus on patient impact.
• Team Leadership: Proven leadership and conflict resolution skills. Encourage collaboration, innovation, and new ideas while integrating information from various sources. 
• Clear Communication: Highly effective presentation, communication, emotional intelligence, and facilitation & interpersonal skills.Ability to explain complex reimbursement processes in simple terms.
• Process Improvement: Identifying opportunities to streamline reimbursement workflows.
• Adaptability: Managing evolving payer landscapes and policy changes.

Qualifications:

• Bachelor's degree is required. 
• 8+ years of biopharma experience, including. 3+ years of oncology field reimbursement manager (FRM) / or access reimbursement manager (ARM) experience with established relationships at major oncology centers across the country. 
• Extensive experie