At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. 

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. 

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

Under general supervision, CONDUCTS new hire and continuing fraud/investigative instruction for a planning center.

Essential Functions:

1. TEACHES and COORDINATES SIU investigator training programs within the planning center and reports compliance to CHO SIU.

2. ACTS as informal supervisor for associates during in-class training and transition orientation.

3. INSTRUCTS students on effective and necessary customer service skills, COUNSELS associates on behavioral and performance problems, and RECOMMENDS disciplinary action when necessary.

4. INVESTIGATES, COMPLETES, and AUDITS case reports.

5. MAINTAINS and REVIEWS SIU associates’ progress while in training and while on orientation. RECOMMENDS continued employment or additional training of students to SIU management.

6. ASSISTS in the development and design of the SIU training programs. MONITORS, REVIEWS, and EVALUATES their effectiveness. REPORTS recommendations and results to SIU management.

7. PERFORMS audits of SIU investigations to identify gaps in technical knowledge and trains current SIU associates to improve technical expertise.

8. ADHERES to the Code of Conduct, company policies, and operating principles.

9. MEETS attendance standard at business location to perform necessary job functions and to facilitate interaction with management and co-workers.

10. MEETS the requirements specified below.

• Must be able to, with or without accommodation, perform the essential functions which include, but are not limited to seeing, hearing, typing, speaking, sitting and/or standing for extended periods of time
• Must be able to speak in a professional manner by telephone
• Must be able to attain and maintain the required licenses issued by the insurance departments of various states
• Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting skills
• Must be able to multi-task
• Must be able to learn and apply large amounts of technical and procedural information
• Must be able to work varying schedules to meet staffing
• Must be able to travel up to 25% of the time

• Insurance experience required

• Commercial experience strongly preferred

• Training experience shown on resume in conjunction with the ability to design training programs is required

 

Annual Salary

$82,000.00 - $129,150.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

 

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

 

The GEICO Pledge:

Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.

We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind.  You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams ar