Principal Product Manager (Search Relevance)

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What Is The Role

Elastic is looking for an outstanding product mind to join the Search team and help define the future of search at Elastic. The Search team is responsible for building the features, tools, and products that enable our customers to build great AI powered search experiences of their own. These search experiences span use cases from website search and intranet search, all the way to conversational chatbots or AI powered recommendations and entire applications with search as a core part of the development stack, using the latest advances in machine learning and semantic search to support the most sophisticated of needs. As a Principal Product Manager your focus will be to understand the goals of users who are crafting these search experiences and help define and prioritize the delivery of impactful large scale features that ensure their success.

At Elastic, we have a clear goal: to solve the world's data problems with products that delight and inspire. As the company known for Elasticsearch and other open code projects like Kibana, Logstash, and Beats, we help people around the world do great things with their data. From stock quotes to real-time Twitter streams, Apache logs to WordPress blogs, our products are extending what's possible with data, delivering on the promise that good things come from connecting the dots. Enabling applied use of generative AI in powering the world's search applications. Making users successful with this technology requires deep insights in the motivations and goals of these developers building these applications to get the best possible product experience.

The Elastic family unites employees across 40+ countries into one coherent team, while the broader community spans across over 100 countries. With such diversity, Elastic is in a truly outstanding position to build products that are inclusive and user-focused, no matter the use case. In fact, chances are you’ve used the products we build quite a few times today without knowing. That’s the scale we believe and operate at.

What You Will Be Doing

• Working alongside our software engineers, platform and design team to define product features and initiatives across the Search product for the broad set of search use cases.
• Representing the complete set of personas that use the product and ensure that the flows are coherent across the various personas and life-cycle of product usage.
• Prioritizing the components of the product roadmap and helping ensure feature development can proceed efficiently.
• Gathering market data, customer feedback, customer usage data, and other key information to develop product insights and help drive the product roadmap.
• Meeting with existing and prospective customers to better understand their goals and gather feedback on how our products can best address their challenges.
• Assisting with Product Marketing efforts to develop messaging and collateral and deliver that information to stakeholders both internally and externally.
• Assembling market data, customer feedback, customer usage data, and other key information to develop product insights and help drive the product roadmap.
• Analyzing and addressing competitive dynamics within the product category.

What You Bring Along

• Proven experience in Product Management, preferably in a developer-focused product environment.
• Outstanding spoken and written communication skills.
• Solid understanding of SaaS and/or IaaS product domains, including common design patterns, workflows, and delivery mechanisms.
• Empathy for customer challenges and needs, turning them into opportunities in the short and long-term.
• Experience building customer value and highlighting competitive differentiation through packaging and pricing.
• A marked interest in new market-defining technologies such as vector search algorithms and machine learning is highly regarded! Expertise in machine learning, GenAI, RAG is a plus but also not required.
• Direct product management experience building search and/or modern workplace productivity products is helpful but not required.

Compensation for this