Front Office Trading Services, Senior Associate

Who we are looking for 

Great learning opportunity to get immersed into Foreign Exchange and Global Markets, working closely with Sales and Trading teams! The team works on the trading floor, in-office presence is required.

The Foreign Exchange (FX) Front Office Trading Services (FOTS) team provides support across the globe (North America, Europe, and Asia-Pacific) for State Street Global Market’s FX Sales & Trading Desks and acts as the primary liaison for external and internal clients. In addition to trading support and client services, the team works closely with Operations groups and participates on projects related to new trading initiatives, testing and implementation planning. 

 
Why this role is important to us 

The team you will be joining is a part of State Street Global Markets (SSGM). When owners and managers of institutional assets need research, trading, securities lending and innovative portfolio strategies, they turn to SSGM business unit. As our investment research and trading arm, SSGM’s number one goal is to enhance and preserve our clients’ portfolio values by applying technology, optimizing trading, and linking asset classes and markets across the world. 

Join us if making your mark in the capital markets industry from day one is a challenge you are up for. 

What you will be responsible for 

As Front Office Trading Services, Senior Associate you will 

• Assist SSGM Sales & Trading with trade support and related responsibilities 

• Research and resolve trade related inquiries from Sales and Trading, back office, fund groups, and clients 

• Monitoring SSGM’s trading systems and address/resolve issues with appropriate escalations. 

• Cancelling, modifying, and rebooking of trades 

• Supporting Algo, eFX, StreetFX and IndirectFX client onboarding (Front Office components) and performing pricing validations for SSGM’s indirect FX activity 

• Communicate and maintain strong working relationships with multiple departments (Trading, Operations, Finance, IT, third party vendors) to resolve breaks and trade discrepancies on a time sensitive basis. 

• Participate in various projects that require FOTS expertise, involvement with testing or future support 

• Understand the intricacies of manual and/or exceptional processes on the FX desk and work with IT, Credit & Compliance, Operations and Business Analysis teams to improve process inefficiencies 

• Liaise with Client Support Services team with queries relating to the on-boarding of new business. 

• Produce reporting for clients and internal use. 

• Strictly follow the controls and procedures to reduce risk to Business. 

What we value 

These skills will help you succeed in this role 

• Strong willingness to learn systems, processes and new technical skills 

• Ability to work as part of a team and under own initiative as well 

• Ability to work under pressure and manage multiple priorities in a deadline driven environment 

Education & Preferred Qualifications 

• Bachelor’s degree or equivalent education qualifications deemed appropriate in local market 

• Some financial services industry and exposure to foreign exchange is preferred but not required 

• Some Client facing is preferred but not required 

• Excellent communication, interpersonal and relationship skills 

Additional requirements 

• Strong analytical and problem-solving skills 

• Very strong attention to detail 

• Familiarity with Microsoft Office applications – Word, Excel, Access, PowerPoint 

About State Street 

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. 

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. 

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