Health Systems Training Specialist

Job Summary

Responsible for analyzing customer training needs, developing, and organizing the training service, and providing training on assigned applications. Required to master assigned applications and related workflows, to develop audience-specific training infrastructure including traditional and computer-based curriculum materials, to organize the registration and certification processes, and to conduct classroom and one-on-one training. Works closely with project managers and key customer leaders to ensure that the training program is appropriately structured, to satisfy a broad range of training audience requirements, including physicians. Competent to work in most phases of health systems training but may require guidance in others.

Essential Functions

• Demonstrating the ability to work independently and with minimal supervision, in a fast-paced and frequently changing environment, responsible for the development and delivery of information systems training initiatives to a defined group of users.
• For new technology projects, responsibilities may include creating and maintaining relevant project management documents, including work plans, status reports and risk assessments; participating in project teams to understand and implement the scope of work; overseeing a training program delivery strategy; leading the building, testing and maintenance of a capable training environment; designing, writing, editing, assembling and distributing course materials; conducting user and “train the trainer” educational sessions; and assisting users with operational change management.
• Takes part in the testing and modification of the training materials and helps ensure the communication of relevant changes to users by participating in the design, writing, editing, assembly, and distribution of updated course materials.
• Acts as a liaison between the customers and the Informatics team to enhance training processes.

Qualifications

Required

• Associate's Degree /Technical school or equivalent
• 2 years of relevant experience in the field
• CRT - EPIC Credentialed Trainer within 180 days of hire

Preferred

• Bachelor's Degree or equivalent
• 3 years of relevant experience in the field
• Experience working with the Epic Ambulatory module
• Experience analyzing customer training needs, developing and organizing training service and providing training
• Background in health care, sciences, or information systems

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

• Optional identity theft protection, home and auto insurance, pet insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Beaumont Service Center - 26901 Beaumont Blvd

Department Name

Epic Education

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8:00 a.m. to 5:00 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in