Director of Information Services

Due to continued growth within 4C Health, we are adding a senior leadership position of Director of Information Systems. This is not a replacement position. Come make a difference with us! 4C Health is a growing non-profit, comprehensive Community Mental Health Center serving the communities of North Central Indiana for over 45 years. We are rural behavioral health specialists integrated in the physical and behavioral health well-being for our staff and consumers. Our crisis continuum of care includes Mobile Crisis Teams, an Inpatient Psychiatric Unit and Psychiatric Urgent Care. 4C Health continues to grow, and we are looking for agile staff committed to caring for our consumers, communities, and each other! Our workforce is the heartbeat, meeting the needs of our local communities, don’t wait, join our team!

Position Summary: 

This position is responsible for coordinating the implementation, operation, and maintenance of the organization’s computer hardware, software and application systems including all communication systems and devices. This position is a “hands-on” position and ensures either from direction, coordination, or direct completion that all Center information system objectives and needs are met. This position operates with a large degree of autonomy and must exercise tact, judgment and confidentiality. Work is very broad in scope and requires a high level of professionalism.

Position Responsibilities include but are not limited to:

• Provide supervision to all associates in the IS department; including hiring, evaluation, discipline and termination as relevant.
• Demonstrate knowledge and ability to perform all duties supporting network systems, software, database, IT helpdesk and inventory management. 
• Maintain FTE tracking, weekly operations reporting, financial variance reporting working toward meeting and exceeding departmental/program KPI’s.
• Maintain current knowledge/vision of IS advances.  Develop and implement three- and five-year plans to keep systems “up to date” within budgetary limits.
• Administration of IS vendor management, ensuring timely completion of projects within agreed upon scopes, review of contracts and negotiations in consultation and approval with the Chief Operating Officer and the Chief Financial Officer and following risk assessment policies for assigned area of responsibility.
• Responsible for data/user/network security ensuring all systems are current in their preventative measures and responds to all security breach concerns in a timely manner.
• Ensure maximum uptime and stability in the Center’s computer systems and networks.
• Oversee 24x7 technical and infrastructure support for the Center.
• Prepare the departmental budget and participate in the capital budget process annually.
• Advise management of the availability of hardware and software system(s) applications enhancements.
• Ensure efficient operation of assigned electronic devices (laptops and cell phones), electronic medical records database, through maintenance of the hardware infrastructure and software programming.
• Demonstrate knowledge of Joint Commission standards for policies and procedures to cover and protect the IS department information.
• Demonstrate knowledge of HIPAA privacy and security standards for the Center and ensure they are applied appropriately within the IS department.
• Coordinate efforts with other members of the IS department to ensure all functions provide appropriate accessibility of services.
• Oversee that all functions of the IS department provide the ability to work for the staff, not the staff working for the systems.
• Maintain and improve existing standards and procedures for equipment deployment, operations, data security, troubleshooting, emergency preparedness, and disaster recovery.

Additional Compensation and incentives:

• Eligible for $150/month ($1,800 annually) in student loan repayment