Hospitality Host - Overnight

 

 

Do you enjoy working with the public? Are you looking for a dynamic and growing organization that will both challenge and reward you? Join our team at Sun RV Resorts and embark on an exciting new opportunity! We are looking for a Hospitality Host to greet all visitors and direct them to their destinations. Customer service is important since you will be the first line of contact for all visitors!

OVERVIEW

This is a Full-Time position with overnight shifts that vary daily between 11pm-7am, including weekends.  

Hospitality Hosts greet all visitors, vendors, contractors, residents, and prospective buyers and directs them to their destinations. They obtain pertinent information from each non-resident/guest entering the resort, handing out promotional materials to prospective guests and residents.

JOB DUTIES

1. Greet all visitors, vendors, contractors, residents, and prospective buyers, directing them to their destinations.
2. Obtain name, license plate number, phone number, and email address of each non-resident/guest entering the resort.
3. Hand-out promotional material to prospective guests and residents.
4. Answer the telephone courteously and record pre-call visitor information appropriately; prepare pre-call sheets for the following day.
5. Note all unusual occurrences on the daily log sheets.
6. Submit maintenance requests for issues such as electrical, sewer and water break problems as needed.
7. Greet and register late arriving RVs; escort late arriving RVs to the appropriate site.
8. On a nightly basis, check all buildings, turn-off lights, and lock doors and gates as directed.
9. Monitor the resort, noting any deficiencies; check homes on the house checklist for unusual situations requiring attention.
10. Other duties as assigned.

REQUIREMENTS

• High School Diploma or GED
• Ability to read maps
• Good verbal and written communication skills
• Good customer service skills
• Basic computer proficiency including the ability to use email and internet
• Flexible schedule, including the ability to respond to resort needs during non-business hours

REWARDING BENEFITS

At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

• Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family
• Comprehensive Dental Plan
• Vision Plan 
• Voluntary Health and Dependent Care Reimbursement Accounts
• Life and Accidental Death and Dismemberment Insurance
• Short and Long-Term Disability Coverage
• 401(k) Plan with Sun matching contribution
• Get paid daily with DailyPay
• Paid Parental Leave
• Employee Assistance Program
• Identity Theft Insurance
• Legal Assistance Plan
• Pet Insurance
• Tuition Reimbursement program providing financial support to team members who further their formal education
• Vacation RV Site Discounts for team members when visiting Sun Outdoors locations across the nation
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty