CARES Program Coordinator

Company Description

Since 1970, Salud has been committed to providing a Medical Home to patients, where medical, dental, behavioral health services, and clinical pharmacists work together and coordinate efforts in a team-based system of care. We strive to improve the quality of our patient's lives who would otherwise have limited access to health care. We serve all individuals regardless of their insurance status or ability to pay.

Job Description

The CARES Program Coordinator is responsible for coordinating the care of Salud patients enrolled in the Ryan White program. The aim is to coordinate their HIV care in a primary care setting, taking a holistic approach to their care, including case management, dental, behavioral health, and substance abuse, and coordinating resources as identified.

We offer:

• Starting pay range - $22.35 to $25.70 per hour
• 5-day work week – Mon to Fri – 8 am - 5 pm 

Comprehensive Benefits Package including:

• Medical (Includes Free Medical Services at All Salud Facilities)
• Dental (Employee Discounts at All Salud Dental Facilities)
• Vision
• Flexible Spending Accounts
• Basic Life and AD&D, Supplemental Life and AD&D
• Short-Term & Long-Term Disability
• Accident & Critical Illness Insurance
• Employee Assistance Program
• Generous vacation accrual
• 10 Paid Holidays per year (includes 2 Floating Holidays and paid Birthday) 
• 8 Paid accrued Sick Days per year
• Retirement savings plans
• Employees working at least 1,000 hours within a 12-month period are eligible for the Defined Contribution Pension Plan. Salud will contribute 5% of your base salary each month   

Our Mission is to provide a quality, integrated healthcare home to the communities we serve 

The CARES Program Coordinator will work closely with Salud patients, Salud clinics, local community hospitals, community members, and partnering agencies. The CARES Program Coordinator will work in a team-based approach, interacting with various staff members across departments, as well as supporting patients and their families to facilitate self-management, self-efficacy, and behavior change. The CARES Program Coordinator will adhere to the spirit of the SALUD mission statement while performing assigned duties.

Supervision Received:

Center Director

Specific Duties:

• Responsible for clinic flow and coordination of patient care of the HIV clinic, including linkage with external partners
• Grants management for the Ryan White CDPHE Grant, including monthly reporting, program invoicing, budget development, and data analysis
• Plans and perform community outreach to increase awareness of the program, health promotion within Salud and the community, and health communication
• Acts as liaison between the patient, provider, and HIV specialists. Works closely with Salud providers, external partners, and NCHN (Northern Colorado Health Network)
• Provides direct support for patient care providers in the performance of routine and acute clinical functions pertinent to efficient, ambulatory patient care
• Provides and prepares all paperwork necessary for appointments including but not limited to labs, reports from other agencies, refills on medications, scheduling appointments for medical needs, performing the necessary intake functions for arriving patients, assisting in questions, the direction of telephone calls, and other patient service duties
• Assists providers in educating patients regarding medications (with an emphasis on HAART (Highly Active Antiretroviral Treatment), medication follow-up, lab results and follow­ up, HIV/ AIDS disease process and other education, and follow-up as directed by the provider
• Follows state contract by performing all tasks required including, but not limited to monthly/quarterly/yearly reports (internal and external); Quality Improvement Indicators; Meetings, etc.
• Participates in the Quality Committee meetings and establish, implements, and monitors a Quality Plan (yearly)
• Assists in clinical duties as part of supporting Salud clinicians. These functions include phone, face-to-face contact, and providing assistance with the prompting of important health screenings
• Assists in risk stratification of high-risk Salud patients, with an emphasis on patients enrolled in the Ryan White program
• Assists in assessing patient's medical, dental, behavioral, and social need