Patient Connect Representative
DeaconessAbout the role
Benefits:
We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer:
- Flexible work schedules – Full time/part time/supplemental – Day/Eve/Night
- Onsite children’s care centers (Infant through Pre-K)
- Tuition reimbursement
- Student Loan Repayment Program
- Payactiv-earned wage benefit-work today, get paid tomorrow
- Free access to Midtown fitness center
- Career advancement opportunities
Job Overview
- Schedule patient appointments, physician referrals, and classes
- Manage electronic call schedules and overhead announcements
- Respond to general inquiries, emergency calls, and activate response teams
- Activate MyChart accounts and assist callers
- Demonstrate strong communication, grammar, and computer skills
- Multitask, prioritize, and adapt quickly in a fast-paced environment
Required Certification/License/Experience:
High school diploma. Business background with direct customer-related contact experience preferred.
Other Key Words: Scheduling, Administrative, Clerical, Receptionist, Rep, Support
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