Jobs and Careers

Director of Employee Experience

United Statesfull_timeVerifiedPosted 28 Jul 2026

About the role

About Willmeng

Since 1977, Arizona-based commercial general contractor Willmeng Construction has been committed to staying true to building excellence and preserving the company’s high value to the clients we serve. Willmeng gives back to our community and has been recognized for a multitude of awards for project excellence and company culture including Contractor of the Year by AZRE Magazine, #1 General Contractor by Ranking Arizona, Best Workplace by Inc. Magazine, General Contractor of the Year by NAIOP, and Best Places to Work by Phoenix Business Journal.

Our strategic vision focuses on three fundamental aspects: supporting prelease transactions, maintaining our ability to competitively bid projects small and large, and fostering the “altruistic service” corporate culture established by recruiting highly talented individuals of great character.

The Role

The Director of Employee Experience owns the programs that shape how employees experience the organization from first contact through retirement — benefits, wellness, employee resources, and lifecycle programs (orientation, onboarding, work/life integration programs, offboarding). This role leads a small team and reports to the Head of People Success, who owns benefits strategy and vendor negotiation as part of the broader Employee Experience strategy.

What you will accomplish

Culture

Develop, implement, and continuously improve employee experience programs, recognition initiatives, and culture events that ensure a consistent employee experience across all states and offices.

Benefits administration

Own day-to-day administration of health, dental, vision, retirement, and ancillary benefits programs.
Serve as primary point of contact for benefits vendors/brokers on enrollment, claims escalations, and renewals.
Manage open enrollment planning and execution, including employee communications and system updates.
Provide input and data (utilization, employee feedback, cost trends) to the Head of People Success for plan design and renewal decisions.
Ensure benefits compliance requirements (ACA reporting, COBRA, required notices) are met, coordinating with compliance/legal as needed.

Wellness programs

Design and manage employee wellness initiatives (physical, financial, mental health resources).
Track participation and engagement; recommend program adjustments based on outcomes.
Coordinate wellness vendors/partners and manage related budgets.

Employee resources

Own and maintain employee-facing resources (intranet/HR portal content, FAQs, resource guides).
Manage employee recognition programs, if applicable.
Serve as an escalation point for employee questions about benefits, policies, and available resources.

Employee lifecycle programs

Design and continuously improve orientation and onboarding programs to ensure new hires are set up for success across all offices/states.
Design and continuously improve work/life integration & leave programs to ensure employees are utilizing necessary time off programs as needed and in compliance with local, state, and federal laws.
Own the offboarding process, including exit interviews, checklists, and knowledge transfer coordination.
Partner with hiring managers and People Operations Business Partners to ensure lifecycle touchpoints (30/60/90-day check-ins, anniversaries, transitions) are consistently executed.
Identify friction points in the employee lifecycle and recommend process improvements.

Team leadership

Manage and develop a small team responsible for benefits administration and/or lifecycle program execution.
Set priorities, review work quality, and support team members' growth.

Work environment