Sportsbook Clerk - MGM Springfield

Springfield, Massachusetts

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Sportsbook Clerk at MGM Springfield's Sportsbook, you will play a vital role in enhancing the guest experience by assisting them in placing wagers on various horse racing and sporting events worldwide, all while adhering to the established departmental policies and procedures. Your customer service skills and knowledge of wagering processes will ensure that guests receive accurate and efficient assistance, contributing to a lively and engaging environment.

STARTING RATE: $16.00 per hour with tokes

THE DAY-TO-DAY:

• Write, verify, and make payments on tickets for race and sports wagers in accordance with department policy and  procedures and ensure compliance to applicable jurisdictional gaming statues and regulations
• Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary
• Stock Race & Sports book Writer/Cashier's stations with adequate supplies; keep all stations neat and clean
• Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs
• Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures
• Explain wagering rules, including betting lines and odds, and procedures to guests
• Create and enter player tracking cards
• Ensure the protection of customer’s rewards and adherence to credit lines
• Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity ​

THE IDEAL CANDIDATE:

• Must be 18 years of age
• Has a high school diploma or GED

PERKS & BENEFITS:

• Healthcare, financial and time off benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Free parking on and off shift
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14993

Are you ready to JOIN THE SHOW? Apply today!