Representative - Front Desk

Job Description

The Guest Service Representative is responsible for all duties surrounding the Front Desk

• Checking in/out guests
• Monitoring front desk phone center
• Revising in-house reservations
• Cashiering functions
• Resolving guest issues within limits of authority
• Coordinating guest wishes with concierge
• Adhering to Wynn Standards/Core Vales and all policies and procedures

Qualifications

• High school diploma or equivalent required
• Two years of customer service experience
• Minimum of one year front desk experience or equivalent position

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.