Sales Development Representative

Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:

• Discovery, offering AI-driven search and merchandising
• Content, offering a headless CMS
• Engagement, offering a leading CDP and marketing automation solutions

Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.

 

About the role: 

Bloomreach is seeking a Sales Development Representative to actively educate new markets and prospects about opportunities with Bloomreach. Our Sales Development team bridges the gap between sales and marketing by navigating complex organizations and filling our pipeline with qualified opportunities. We are responsible for opening the door to deals that ultimately drive millions of dollars of revenue for Bloomreach and our customers. We enjoy meeting and interacting with new people. We are relentless, tenacious, entrepreneurial, and collaborative.

The Sales Development role at Bloomreach is challenging and fulfilling. You will have the opportunity to build relationships with prospects and business partners at all levels of an organization and enable us to break through the noise with creativity and an excellent understanding of how our products drive value for businesses.  Most importantly, the Sales Development role at Bloomreach is a launch pad for many other roles in Bloomreach, including Sales, Customer Success, Marketing, and Operations.  

This is a Hybrid role requiring you to be Onsite at our Charlotte office up to 4 days per week. 

Your job will be to:

• Represent Bloomreach’s products and services

• Drive demand in your territory through focused telephone campaigns, emails, social media, events, and other innovative demand generation activities

• Address each customer's unique inquiry, while providing them with the proper information and appropriate solution based on the customer's specific needs and interests

• Generate sales qualified leads 

• Research organizations and relationships between prospects to create an account penetration strategy

• Educate and qualify prospects within Target Accounts – developing sales-ready opportunities

• Address and convert inbound leads with speed and rigor

• Meet or exceed your quarterly pipeline quota as well as activity, conversion, and velocity goals

• Leverage all of Bloomreach to win customers 

• Partner with account executives and channel managers to identify key players and accounts to develop

• Work closely with Marketing to execute on campaigns and events, as well as provide feedback on changes we can make for future Marketing activities

• Leverage the latest revenue technology, including Salesloft, Salesforce, Gong, Zoom Info, and LinkedIn to support productivity and data-driven decision making

• Identify and share best practices 

• Develop and revise calling scripts and email cadences

• Support your peers to win as a team

You have the following experience and qualities:

• Required qualifications

• A tenacious and entrepreneurial spirit with a passion for winning

• Strong organizational and time management skills, always working with a sense of urgency

• Excellent written and spoken communication skills

• Comfort with cold calling and managing objections / rejections

• Strong desire and ability to move up within a sales organization

• Willingness to work up to 4 days/week in our dynamic Charlotte office alongside your manager and teammates

• Willingness to travel to internal and customer-facing events up to 2x per quarter