Associate Director, Pharmacy Channel Solutions - Immunology

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Marketing

Job Sub Function:

Multi-Family Marketing

Job Category:

People Leader

All Job Posting Locations:

Titusville, New Jersey, United States of America

Job Description:

Johnson and Johnson is recruiting for an Associate Director, Pharmacy Channel Solutions, Immunology to be located in Titusville, NJ.

About Immunology

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Our Immunology team leads in the development of transformational medicines for immunological disorders and illnesses. You can influence where medicine is going by restoring health to millions of people living with immune diseases. 

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine

This is a hybrid role available in Titusville, NJ. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from any location to apply.

Purpose: The Associate Director, Pharmacy Channel Solutions will be responsible for leading the strategy, design, implementation, and monitoring/optimization for programs in the pharmacy channel in assigned therapeutic, Immunology. This includes the engagement of specialty and retail pharmacies, partnership and fee for service strategies, and data and technology agreements that support the needs of patients to start and stay on J&J therapies. The role will partner to identify capabilities, partners, technologies, and innovative programming approaches that support patient engagement in the specialty and retail pharmacy channel. The role must build and maintain strong working relationships with marketing, account management, commercial excellence, patient solutions, IT, finance, legal, healthcare compliance, and other business partners.

You will be responsible for:

• Px Strategy & Design: Collaborate with assigned therapeutic area, Immunology, Px therapeutic area teams to develop the pharmacy channel engagement plan and programming strategy to support in-office or home delivery models; Use market assessments, competitive landscapes, voice of customer, and industry trends to inform program design

• Px Partner Selection: Lead development of partner selection criteria and program requirements that align to patient needs and brand objectives; Lead capabilities discussions and RFP process, and contracting in coordination with account management and PECS Supplier Management & Operations team

• Operational Excellence: Use patient analytics, voice of customer, benchmarking, and compliance monitoring to lead continuous optimization of program performance (KPI attainment, efficiency, cycle time); Partner with pharmacies to identify and deploy operational enhancements; Proactively share learnings and best practices within the Pharmacy Solutions team

• Account Management: Partner with national and local account teams to identify strategic partners and identify addressable gaps in patient experience; Influence priorities of account team; Support contracting efforts; Participate in quarterly business reviews with pharmacies

• Program Operations & Compliance: Accountable for program development and launch with pharmacies in accordance with regulations and internal policy, including approvals (legal, compliance, privacy), negotiation and contracting, and fair market value assessments

• Measurement & Reporting: Monitor KPIs that reflect patient needs and brand strat