Senior Customer Quality Engineer - EMEA

<p><b>Senior Customer Quality Engineer – EMEA, Germany (m/f/d)</b></p><p></p><p>We are looking for Senior Customer Quality Engineer who will join the Quality Team and help us make the world a better place through innovation, which means we’re taking risks and questioning conventional thinking, and developing new technologies and ways of doing business – leading the way, every single day. </p><ul><li>Full Time</li></ul><ul><li>Looking immediately</li></ul><ul><li>Enjoy doing things that people say can’t be done? Innovation is at the center of everything we do. </li></ul><ul><li>Hate red tape? We remove roadblocks instead of creating them. </li></ul><ul><li>Looking for community? There are many ways to get involved, from Employee Resource Groups to local outreach. </li></ul><p></p><p><b>Your day-to-day – We do what others say can’t be done</b> </p><ul><li>Act as the primary quality representative for external customers, continuously improving customer satisfaction regarding Wolfspeed’s products, processes, and services.</li><li>Manage and drive the timely resolution of customer quality issues by collaborating with Business CQEs, business teams, failure analysis teams, factories, and other support functions.</li><li>Serve as the main interface for customers on technical evaluations of product returns; gather and assess customer failure descriptions while ensuring thoroughness in collaboration with local EMEA Field Application Engineers (FAEs).</li><li>Align with Sales and Business teams to establish strategic directions that support customer quality requirements and objectives.</li><li>Promote the Company’s quality strategy, culture, and initiatives as critical business enablers through proactive customer engagement with our customers.</li><li>Translate broad objectives into detailed action plans to achieve quality and business goals</li><li>This role may require additional duties and/or assignments as designated by management.</li></ul><p><b>Your Profile – Ready to join the Pack?</b> </p><ul><li>BS in Electrical, Chemical or Mechanical Engineering, Materials Science, Physics, or related degree</li><li>Minimum 5 years or relevant experience; 10 years preferred.</li><li>Strong background in quality systems, semiconductor wafer fabrication, and assembly and test operations.</li><li>In-depth understanding of the global automotive industry and related quality requirements and expectations.</li><li>Excellent communication and project management skills; able to engage effectively with external customers and internal stakeholders.</li><li>Proven ability to thrive in a fast-paced, dynamic environment while managing detailed execution and strategic initiatives.</li><li>Demonstrated experience interacting with senior leadership within complex, global organizations.</li><li>Experience in Power Electronics and/or Silicon Carbide is a plus</li><li>This role may require additional duties and/or assignments as designated by management. </li></ul><p></p><p>We understand that there might be a few requirements that you don’t meet. That’s ok! Apply! </p><p></p><p><b>Please note that we DO NOT provide personalized, detailed feedback regarding the outcome of any of your interviews</b> </p><p></p><p><b><i>About Wolfspeed:</i></b> <br/> <br/>At Wolfspeed, we do amazing things in a human way.  </p><p></p><p>We are a global powerhouse semiconductor company leading the transformation from Silicon to Silicon Carbide technologies, providing solutions for efficient energy consumption and a sustainable future. While there is a great deal of complexity in our designs and solutions, what we provide for our customers is simple – we make systems more efficient while reducing cost and increasing <span>performance.  </span></p><p>Wolfspeed’s product families include Silicon Carbide materials, and power-switching devices targeted for various applications such as electric vehicles, fast charging, renewable energy and storage. </p><p><b>Apply now and you will hear from us within the coming days!</b> </p><p></p><p>Wolfspeed is an equal opportunity <span>employer.  </span></p><p>We recruit, employ, train, compensate, and promote regardless of race, sex, religion, color, national origin, disability, age, veteran status, gender identity, sexual orientation, and other protected statuses as required by law. </p><p></p><p>  </p><p><b>We value our people above all else- You may be entitled to: </b> </p><ul><li>Performance-based compensation, including annual bonus  </li></ul><ul><li>30 days of paid annual leave  </li></ul><ul><li>Modern equipment including a laptop, additional screens, wireless headphones and more </li></ul><ul><li>Monthly allowance on Edenred card, which can be used for local purchases at supermarkets, gas stations, restaurants, and more. </li></ul><ul><li>Corporate pension plans and additional insurance packages sponsored by Wolfspeed. </li></ul><ul><li>And a lot more! </li></ul><p></p>