Part-Time Office Assistant for CDL and Continuing Education

Northeast Wisconsin Technical College is a nationally recognized and locally trusted college dedicated to advancing the success of all students and economic vitality of the communities we serve through access, high-quality education, and strategic partnerships.    
 

The community that we serve is home to people with a rich range of backgrounds and experiences. We are committed to supporting an environment where all students and employees thrive and succeed.  We believe every team member enriches our organization with unique skills, perspectives, and solutions. We seek applicants who are motivated and equipped to support all students, to work effectively with colleagues from a range of backgrounds, and to build the vibrancy of our community.
 

You belong here.  See why you will love working at NWTC.

Department: Corporate Training & Economic Development

Reports To: Operations Manager, Corporate Training

LOCATION: Green Bay

STANDARD HOURS: Monday – Friday 9:00 a.m. – 2:00 p.m.

STARTING RATE OF PAY: $17.50 per hour

POSITION SUMMARY

Provide a high level of support to Corporate Training with emphasis on clear communication and quality customer service. Perform administrative functions to include registrations and fulfillment aspects of seminars, special events, and customized training classes.  This person will continually pursue process and system enhancements and take a lead role in the Corporate Training event registration portal technology for quality assurance.  Will assist various areas of the department as needed and respond to inquiries of internal and external customers.

ESSENTIAL FUNCTIONS

• Publish event details on the Corporate Training event registration portal by utilizing Event Admin access.

• Oversee Corporate Training events on the registration portal and provide technical assistance to the customer.

• Testing, problem solving, and recommend process and system enhancements to increase efficiency and accuracy regarding the Corporate Training event registration portal.

• Create and maintain standard operating procedures for the seminar registration process incorporating Payment Card Industry (PCI) compliance.

• Assist customers with questions on course offerings and availability.  Manage the pre-, post-, and day-of class activities; includes prep of course materials, participant check-in, instructor introduction, and the evaluation process, etc.

• For Public Safety trainings, adhere to Department of Justice requirements.  Ensure documentation is complete and secure to present for audit.

• Create and update Seminar Specialist Training Manual in OneNote

• Assist team with administrative duties, various activities, and function as a team member

MINIMUM QUALIFICATIONS AND WORK EXPERIENCE

• Minimum technical diploma

• Minimum three years clerical experience

• Microsoft Office Suite and client management systems software

**An equivalent combination of education and work experience may be considered.

Skills and Abilities:

• Student Success: Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives.

• Values: Demonstrate behaviors and action that support the College’s values

• Collaboration: Demonstrate behaviors and actions that create respectful environments and services for all, and the ability to work effectively across differences in background and experience.

PHYSICAL DEMANDS

• Extended Sitting: Ability to sit for extended periods while working on a computer or attending meetings

• Mobility: Ability to move around the campus to attend meetings and events

• Manual Dexterity: Proficiency in using hands and fingers to handle or operate office equipment, tools, or controls.

• Visual and Auditory: Ability to read documents and communicate effectively with students and staff.

• Light Lifting: Capability to lift and carry materials weighing up to 25 pounds.

Reasonable Accommodations Statement 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 

We strive to accommodate any individual who req