Design Researcher

Role Description 

As a Researcher for a new Dropbox Product, you will partner with cross functional team members to identify and understand new problem spaces and craft experiences that create a more enlightened way of working. You’ll have the opportunity to influence product direction and address unmet customer needs in this exciting, fast-paced, and outcome-oriented environment.

Responsibilities

• Identify research needs in partnership with product teams for a 0→ 1 Product 
• Design, plan, and execute research that impacts product team immediate roadmaps and longer term strategies
• Implement multi-method research studies that incorporate both qual and quant methodologies
• Adapt research process and practices to the growing needs of the organization
• Advocate and guide strategy for design and product direction
• Collaborate closely with researchers, PMs, Design, Data Science, and Marketing to evaluate experiences, understand user needs, and uncover product opportunities
• Socialize research within the organization and across the company in innovative and engaging ways

Requirements 

• 4+ years of UX Research-related work experience
• Deep experience with mixed methods applied across the product development process
• Experience working in B2B and/or B2C environment 
• Demonstrated skills for collaborating closely with other researchers, designers, product managers and engineers
• Clear, compelling presentation and communication style
• Experience driving and supporting rapid research in a scrappy 0→1 environment