2027 Field Representative Development Program (FRDP)

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Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Kickstart Your Career with Caterpillar®

Launch your career where strategy, technology, and customer impact come together.

At Caterpillar, we do more than build machines — we build the future. When you join us, you become part of a global community of problem solvers and innovators shaping stronger, more sustainable communities around the world.

If you're driven, curious, and ready to make an impact early in your career… this is where your journey begins.

🌍 About the Program

The Field Representative Development Program (FRDP) is a dynamic, rotational experience designed to build the business, technical, and relationship skills needed to partner with Caterpillar dealers and customers.

This program prepares you to become a trusted field leader—driving strategy alignment, customer loyalty, and sustainable growth.

🚀 Program Overview

• 1–3 year structured development program
• Customized development plan focused on Caterpillar products, businesses, and values
• Designed for early‑career professionals ready to grow into impactful field roles

📘 Your Development Journey

Immersive Training (First 13 Weeks)

You’ll begin your journey with a 13-week, in-person training program in Peoria, Illinois, where you will:

• Build foundational knowledge of Caterpillar products, services, and customers
• Develop strong consultative, communication, and leadership skills
• Learn how to partner effectively with dealers and customers to solve real-world challenges
• Connect with peers, mentors, and business leaders across Caterpillar

🔄 Rotational Experiences

After training, you’ll rotate through multiple assignments across Caterpillar, gaining hands-on experience in:

• Strategy
• Products and services
• Dealer and customer support

Each rotation is designed to expand your perspective and prepare you for success in the field.

🎯 Field Placement & Role Progression

Upon completing your rotations, you’ll move into a field-based role, fully equipped to:

• Partner with Caterpillar dealers
• Drive strategy alignment and customer loyalty
• Manage relationships and assigned territory with confidence

💼 What You Will Do

• Build strong knowledge of Caterpillar, its products, services, and customers
• Grow through hands-on technical training and professional development
• Collaborate with experts across product, marketing, sales, and dealer management
• Complete diverse rotational assignments to gain enterprise-wide exposure
• Serve as a key connection between Caterpillar and its dealer network

🎯 Representative Career Path

To help us match you with the best opportunities within the Field Representative Development Program, please indicate on your resume which Field Representative role type(s) you are interested in pursuing.

Provides technical expertise to resolve customer challenges while supporting dealers and customers in the field.

• Industry Sales Representative (ISR)

Leads prime product (machine or engine) sales for a specific industry segment, with responsibility for dealer support, marketing, and overall sales performance.

• Aftermarket Sales Representative (ASR)

Drives Caterpillar’s services growth strategy by increasing parts and service sales. Partners closely with dealers to expand aftermarket opportunities across RISST, CI, and E&T.

• Industry Aftermarket Representative (IAR)

Supports dealer success by analyzing aftermarket operations and recommending strategies to improve service performance and profitability.

• Rental Representative

Helps dealers achieve rental operational excellence by conducting detailed assessments and providing targeted recommendations that directly impact rental performance and profitability.

• Product Support Operations Representative (PSOR)

Focuses on o