Trainee Air Charter Broker / Account Manager

Overview

Are you passionate about aviation and looking to develop your skills with a global aviation services group?  Are you an ambitious and tenacious person looking to learn the art of successful sales, negotiation and account management? Are you looking for a career that offers excellent earning potential in time for a company that develops their people?  If so, apply now, as we are looking for candidates to join our Air Partner Academy based in Chamblee, Georgia.

 

This program offers you six weeks, office based training, followed by a full-time placement as an Account Manager in an Air Partner Charter division that best fits your skillset.

 

Initial training will be full-time, 5 days in the office, followed by a hybrid working schedule (3 days in office, 2 days from home).

 

The Opportunity

 

At Air Partner, our people are at the core of our 62+ year success story!  If you are a highly ambitious, driven and self-motivated individual with an interest in developing a career in aviation, our Academy might be the right opportunity for you!

 

As part of the Air Partner Academy, you will begin as a trainee Account Manager responsible for providing air charter solutions to a broad array of customers.

 

You will be guided through your learning journey by our subject matter experts and highly experienced brokers. In your first six weeks, you will be taught the general aviation principals and key technical skills to broker your first deal and successfully manage a flight! You’ll also be provided with operational, sales, negotiation and behavioral skills to help you develop your own portfolio of clients over time.

 

Following the successful completion of initial training and assessments, you will be placed in one of our three air charter divisions (Private Jets, Group Charter or Cargo) working closely with an assigned mentor, and begin to implement your newly acquired best-in-class skills in your day to day role.  During this period, you will actively quote and manage air charter flights, learn how to analyze market conditions, deliver a consistent service, and mitigate potential service disruptions. You will also have the opportunity to travel to local airports, meet local suppliers, and see off flight departures.

Responsibilities

Throughout the Academy, you will learn how to:

• Manage air charter requests from initial quote through to contracting, flight logistics, and post-flight follow up.
• Evaluate client needs, operational requirements and market conditions to select the most appropriate aircraft for each trip.
• Present tailored proposals to customers demonstrating strong commercial acumen.
• Deliver a consistent, superior service while retaining a diverse portfolio of customers.
• Pro-actively target leads through outbound sales calls, emails and visits (both face-to-face and virtual) and converting them to Air Partner customers.
• Sell, negotiate and close opportunities.
• Build relationships with aircraft operators to ensure access to the widest range of aircraft available to provide solutions for our customers.
• Work towards achieving individual targets and contributing to team financial objectives.
• Demonstrate an expert understanding of the aircraft and charter processes.
• Flight watch and oversee flight departures, resolving issues as they arise.
• Build a wide and effective network of contacts both inside and outside the organization by researching our database, websites, LinkedIn and trade press, etc.

Qualifications

What we are looking for:

 

• High motivation with determination to succeed and excel.
• A desire to immerse yourself into the position and commit to the demands of the role – flexibility is key.
• A willingness to go above and beyond for the customer.
• Excellent verbal and written communication skills – a natural people person who enjoys meeting new people and learning about different type of businesses.
• A highly organized approach with excellent attention to detail.
• An ability to work both independently and as a team in a fast-paced environment.
• An ability to make prompt, clear decisions which may involve making tough choices or considered risks.
• Someone who enjoys problem-solving with an interest in developing sales and negotiation skills.
• Someone who enjoys working towards sales goals and who is motivated by a target-focused, competitive environment.
• Strong quantitative skills.
• Excellent numerical skills.
• IT literacy across the Microsoft office suite with the ability to learn new systems.
• A passion for aviation will go a long way too!