Operations Analyst

Overview

Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.

 

The American Heart Association has an excellent opportunity for an Operations Analyst in our National Center office located in Dallas, Texas.

 

The Operations Analyst (American Heart Association/ACC) is an administrative role and will be considered a joint employee of the Association and American College of Cardiology (ACC).

 

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

 

#TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X (formerly Twitter), and at heart.jobs.

Responsibilities

• Track and process contracts, amendments, change orders, POs and invoices (in collaboration with Procurement, Legal and Finance)
• Maintain master spreadsheet of Master Service Agreements, Scopes of Work and Provider Agreements. (execution, payment schedules & expirations)
• Maintain SS and ISC-related futures contracts master spreadsheet.
• Outline payment schedule, cancellation penalties.
• Track convention center and related in-house vendor payment terms.
• Facilitate bi-weekly team meetings with Procurement and Legal.
• Create Process SOPs.
• Manage various Scientific Conferences operational activities (photography and signage)
• Create and maintain master accounts with all major hotel brands.
• Track and project hotel rebate revenue and receipt of payments.
• Manage onsite show management office.
• Coordinate shipping for SS/ISC/SC’s.
• Manage Meetings and Events Team warehouse inventory and purchasing of conference handouts such as conference bags and lanyards.
• Track meeting requests, update master calendar, and maintain progress reports for each  meeting.
• Maintain American Heart Association and Industry Conference event statistics.
• Manage cease and desist requests for fraudulent websites, mailing lists, poachers, etc.
• Order and maintain supply inventory for Meetings and Events Team.
• Travel 10%

Want to help get your resume to the top?   Take a look at the experience we require:

Qualifications

• Bachelor's Degree in Business, Healthcare Administration, or a related area of study.
• Minimum of two (2) years of experience with publishing or production budget/expense functions including contract review and compliance.
• Experience planning multiple or concurrent meetings with remote participants including volunteers.
• Basic understanding of research or health related technical writing.
• Excellent written and oral communications skills.
• Intermediate skill in Microsoft Word, Excel, PowerPoint, Outlook, Sharepoint, OneNote.
• Must be able to travel overnight approx. 10% of the time.

Here are some of the preferred skills we are looking for: 

• Experience with automated document copy editing systems such as Endnote.
• Experience with project planning and workflow processing such as Visio.

Compensation & Benefits

The American Heart Association invests in its people. Here are the main components of our total rewards package.  Visit Rewards & Benefits to see more details.

 

• Compensation – Our goal is to ensure you have a competitive base salary.  That’s why we regularly review the market value of jobs and make adjustments, as needed.
• Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs, based on the type of position.  
• Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution.  As a mark of our commitment to employee well-being, we also offer an employee assistance program, emplo