Business Support Specialist - Shockwave Medical

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Business Support

Job Sub Function:

Administration & Secretarial

Job Category:

Business Enablement/Support

All Job Posting Locations:

Santa Clara, California, United States of America

Job Description:

Johnson & Johnson is hiring for a Business Support Specialist – Shockwave Medical to join our team located in Santa Clara, CA.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Ready to join a team that’s pioneering the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease. Our Shockwave Medical portfolio aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque.

Position Overview

The Business Support Specialist will act as the first point of contact for people leaders who need assistance navigating J&J’s self-service processes and systems to manage their teams. In addition, this role provides general administrative support to the business.

Essential Job Functions

• Partner with managers to open new requisitions and schedule interviews

• Partner with the Recruiting & Onboarding (R&O) and Talent Acquisition (TA) Teams to support onboarding

• Deliver new hire orientation and be a subject matter expert for new hires

• Walk managers through processing promotions, salary changes, reporting changes, terminations or other employee changes

• Act as the key point of contact for time and attendance-related topics for hourly employees (if applicable)

• Collaborate with TA, BUHR, and Managers, to provide an excellent employee experience and encourage positive company morale

• Escalate issues with manager tasks to the appropriate internal resource and ensure resolution

• Proactively identify gaps in existing processes and take the initiative to implement agreed changes

• Enable compliance and participate with audits

• Assist with planning and executing team and company events, including catering coordination

• Work on projects where independent action and initiative are required in resolving problems and developing recommendations

• Other duties as assigned

An internal pre-identified candidate for consideration has been identified. However, all applications will be considered.

Requirements

• BA/BS degree preferred or equivalent, relevant work experience

• Proven ability to manage concurrent responsibilities, prioritize and manage projects in a fast-paced environment

• Great relationship management and communication skills

• Ability to interact with all levels of the organization in a professional manner

• High attention to detail

• Great ethics, especially when accessing or handling confidential information

• Ability to stay o