Student Support Staff
University of New MexicoAbout the role
Position Summary
The Department of Student Affairs at UNM Gallup is seeking 1 candidate for the position of Student Support Staff for The Student Resource Center (SRC). This position will provide administrative and office support of the general, day-to-day administrative, operational, clerical tasks related to the office/center, respond and assist students with diverse needs:
· Greet all visitors warmly, politely, and professionally.
· Answer phone calls received at SRC, taking messages or transferring as needed.
· Assist with administrative work as needed; this may include maintaining spreadsheets, filing documents, copying or scanning documents, etc.
· Assist with maintaining office inventory.
· Assist with special events, including outreach, creating and sending out flyers.
· Maintain the cleanliness and organization of the office (wipe down tables and surfaces, organize supply cabinets)
· Run errands throughout campus to deliver, receive documents/materials and acquire supplies.
· Have basic knowledge of university settings, policies, programs, and services.
· Responds to students with a documented disability, students receiving Veteran Affairs (VA) benefits and visitors who request information and services through the Student Resource Center.
· With training, be able to recognize a student’s needs and refer to appropriate help
· Schedule and proctor exams in our testing rooms
· Manage the office/center by checking in students for use of the center for wellness/lactation, studying, computer use, scanning and printing needs.
· Perform functions such as serving as a note taker, reader and scriber.
· Navigate campus/community resources and connect students to services.
· Participate and engage in job-related training, supervision and team meetings.
· Maintain functions of the Student Resource Center and other assigned job-related duties as assigned.
Candidates must be able to:
· Devote sufficient time in class with student receiving services, and time after class to review notes with student, re-write for clarity or transpose notes from a digital recorder to student notebook.
· Under direct supervision, provide one on one direct support to students receiving services through SRC.
· Under direct supervision, reads course materials to students with low vision and/or other learning disabilty needs. Typically works on a schedule basis but may require to adjust schedule based on student needs and SRC office demands.
· Greet and interact with students with disabilities from diverse culture backgrounds, faculty, and staff members
· Demonstrate excellent problem-solving skills and the ability to work under specific direction of the Accommodations Specialist and faculty.
· Work unsupervised on occasion when conferring with student about upcoming assignments and tests.
· Demonstrate excellent organizational/time management skills to help student set up effective notebooks for specific classes and stay on schedule with assignments.
· Meet student needs for improving reading, writing and unders
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