Principal Business Process Analyst
MedtronicAbout the role
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
As a Business Process Analyst, you will play a pivotal role in driving strategic initiatives and enhancing the effectiveness of our pricing and contracting outcomes through comprehensive analysis and collaborative business process transformation.In this role, you will lead projects and process reviews to support the improvement and integration of our pricing and contracting end-to-end processes. These efforts will focus on ensuring interoperability and scalability, maximizing value creation. You will collaborate with colleagues and commercial excellence workstreams to gather requirements and understand needs around pricing strategy, offer development and contract development & management, and pricing and contract operations. This is an ideal role for someone who thrives in a collaborative environment and has a passion for driving business success.
At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We’re working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary.
• Process Support: Create, support and/or improve critical business processes. Define and document current and future state processes while maintaining process standards as SOPs for
operating units.
• Project Support: Lead and/or support critical projects and change management to drive adoption of new pricing and contracting systems, enabling teams to learn new processes, systems, roles, and responsibilities.
• Stakeholder Engagement: Collaborate with stakeholders in sales, legal, pricing, contracting and marketing teams to drive change management and process standardization, ensuring they understand the changes needed. Facilitate effective communication and partner with colleagues in Change and Communications and Training to deliver on process aides and change deliverables.
• Performance Measurement: Deliver and measure Key Performance Indicators (KPIs) to
track the value and outcomes of Americas pricing & contracting process efficiencies and
effectiveness.
• Business Acumen: Leverage deep understanding of process strategies, business strategies and market dynamics to enhance operational effectiveness. Ensure compliance with all relevant laws, regulations, and company policies. Maintain a broad organizational perspective, considering the impact of decisions on the entire enterprise.
Must Have: Minimum Requirements
Bachelors degree required with minimum of 7+ years of relevant experience, or advanced degree with minimum of 5 years relevant experience
Differentiating Factors
• Strong relationship building, communication and interpersonal skills
• Expertise in problem-solving techniques, project management and strong negotiation skills.
• Time Management Skills: Works independently and takes ownership from start to finish
• Cross-Cultural Experience: Experience working in international markets or with diverse teams can provide valuable perspectives.
• Solid business acumen and judgment with high attention to detail
• Experience working within a project-oriented team.
• Ability to develop enterprise end-to-end process flows leveraging domain expertise and cross-functional collaboration.
• Effective communication skills with strong ability to craft messaging across a diverse set of stakeholders including business leaders, commercial teams, pricing & contracting functional teams, finance, marketing and IT.
• Proficiency with Microsoft Office (Visio, Word, Excel, PowerPoint), Teams, SharePoint, SmartSheets, or other planning applications. Excel skills would include use of formulas, charts, graphs, and functions
• Data Analytics Proficiency: Skills in data analytics with the ability to collect, collate and interpret data to support informed decisions
• Experience with Lean and Six Sigma principles, including DMAIC.
• Pricing and Contracts Knowledge: Experience with pricing & contracting systems and processes, including pricing management, contract management, CPQ, CLM, and customer incentive management systems.
• Industry Experience: Experience in the medical device, healthcare, or pharmaceutical Industries
• Digital Transform
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