Manager, HRIS

Our Mission

Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.

 

Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. 

 

We’re 16 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.

 

Your Impact on our Mission

Zocdoc’s most important asset is our people. We are seeking a HRIS Manager to join our People team, playing a meaningful role in the management of our HRIS (Workday) system. You will partner closely with the broader People team, including Shared Services, Recruiting, HRBPs and Finance teams to translate business needs into solutions that enable efficient processes and quality user experience. You will be responsible for the continuous development, optimization, reporting and management of Workday. 

You’ll enjoy this role if you are…

• A quick learner and thrive in a fast-paced environment
• Personally motivated by critical thinking and improving processes
• A detail oriented team player with ability to work both independently and collaboratively who can manage confidential information in a professional manner
• The kind of person who can approach a problem, think through system functionality and key business impacts and propose a business workflow to solve it
• Serious about your work, but not about yourself

Your day to day is…

• Designing and maintaining scalable and efficient system processes that support our rapid growth while delivering an excellent manager and employee experience
• Configuring and maintaining Workday reports, dashboards, and security management
• Partnering with business and technical teams about integration design and maintenance
• Providing functional support for end-users helping troubleshoot and resolve system issues
• Providing training, demonstrations and documentation to business stakeholders with regard to our Workday HRIS
• Collaborating cross-functionally to support leadership and departmental needs, primarily with regard to reporting, metrics and analytics 
• Evaluating HRIS needs and propose new or modify existing HRIS functionality to meet changing demands
• Management of HCM and Advanced Compensation Modules required 

 You’ll be successful in this role if you have…

• Meaningful (7+ years) HRIS experience, with 4+ years of Workday experience including but not limited to Core HCM, Advanced Compensation, Report Writing, Security Management, and People (Prism) Analytics
• A fundamental understanding of day-to day HR processes and annual programs (e.g. Compensation Cycles)
• Deep level understanding of configurations and integrations, preferably with Workday, ADP and Greenhouse
• Project management and cross-functional team collaboration experience
• Excellent analytical and problem solving skills and can adapt to changing requirements and manage multiple priorities concurrently

Benefits:

• Flexible, hybrid work environment
• Unlimited PTO  
• 100% paid employee health benefit options
• Employer funded 401(k) match
• Corporate wellness programs with Headspace and Peloton
• Sabbatical leave (for employees with 5+ years of service)
• Competitive parental leave
• Cell phone reimbursement
• In