Automotive Service Advisor - Chrysler, Jeep, Dodge, Ram

Description

Location: Puyallup, WA
Job Type: Full-Time
Reports To: Service Manager
Salary: $74,000 - $136,000/year 

• Commission Structure:
  • 4.75% of RO parts and labor sales for CSI below zone.
  • 5.25% for CSI above zone.
  • 5.5% for CSI in the top 10% of the zone.

Join Our Team at Larson Chrysler, Jeep, Dodge, Ram!

Larson Chrysler, Jeep, Dodge, Ram is growing and we're looking for a driven and customer-focused Service Advisor to join our team in Puyallup, WA. If you're passionate about cars and delivering excellent service, this is your chance to build a rewarding career with a great company. We offer competitive pay, flexible hours, and plenty of opportunities for career growth.

Why You'll Love Working with Us:

• Career Growth: Opportunities for promotion to Service Drive Manager.
• Training & Support: Comprehensive initial and ongoing training to help you succeed.
• Team Environment: Work with a supportive, professional team focused on customer satisfaction.

What We’re Looking For:

• Customer-focused: You enjoy helping people and providing outstanding service.
• Tech-Savvy: Comfortable using technology and learning new tools.
• Energetic & Detail-Oriented: You approach every task with enthusiasm and attention to detail.
• Growth-Oriented: Ready to develop your skills and grow within a fast-paced environment.

Whether you're an experienced Service Advisor or new to the field, this is a fantastic opportunity to advance your career.

Key Responsibilities:

• Customer Engagement: Schedule service appointments, gather customer and vehicle information, and document vehicle issues on repair orders.
• Estimates & Updates: Provide accurate estimates for parts and labor, and keep customers informed about their vehicle's status.
• Process Management: Track special orders, follow up on parts, and submit warranty documentation.
• Customer Satisfaction: Ensure a high level of satisfaction by delivering excellent service and clear communication.

What We Offer:

• Strong Customer Base: Access to a loyal customer base and skilled technicians.
• Ongoing Training: Continuous learning and development to help you advance your career.
• Competitive Compensation: Rewarding pay structure with the potential to earn more.
• Career Advancement: Opportunities to grow within the service department.

Ready to take your career to the next level?

Apply today to join the Larson Chrysler, Jeep, Dodge, Ram team and be part of our growing success!

Larson Automotive Benefits:

Medical Coverage: Full-time employees are eligible for group medical insurance beginning the first of the month following 60 consecutive days of employment, including a $0 cost plan for employees.

Vision & Dental Insurance: Optional vision and dental plans are available to enhance your coverage. 

Company-Paid Life & AD&D Insurance:

                  o $10,000 in life insurance

                  o $40,000 in AD&D insurance for all benefits-eligible employees

Additional Coverage Options:

                  o Supplemental Life and AD&D

                  o Long-Term Disability (LTD)

                  o Accident Insurance

                  o Hospital Indemnity

                  o Pet Insurance

Wellness & Support Programs

Employee Assistance Program (EAP): A confidential, no-cost program offering support for:

                  o Mental health and emotional well-being

                  o Substance abuse

                  o Financial and legal challenges

                  o Family and relationship concerns

KOFE (Knowledge of Financial Education): A free financial wellness program that provides budgeting tools, educational content, and personal finance support.

Retirement Planning

401(k) with Company Match:

                  o Eligible after 60 days of employment (age 21+).