Core Responsibilities:

• Serve as the first point of contact for agents, clients, and visitors
• Answer incoming calls and manage front-desk communication
• Coordinate conference room scheduling and shared office spaces
• Manage daily mail, packages, overnight shipments, and mailbox updates
• Maintain and update the office roster and monthly calendar

Office Management & Supplies

• Order and maintain office, kitchen, and restroom supplies
• Order company folders, envelopes, and branded materials
• Monitor and record postage usage
• Maintain copier functionality, stock paper, and troubleshoot minor issues
• Ensure common areas remain organized and stocked

Administrative & Systems Coordination

• Maintain organized digital and physical records
• Assist with data entry and internal system updates
• Process earnest money receipts as needed
• Assist with minimal listing input and transaction status updates
• Coordinate new agent onboarding tasks (business cards, name tags, onboarding checklist)
• Organize and maintain office forms bins and transaction packets

Vendor & Facility Coordination

• Serve as liaison for building maintenance and service vendors (maintenance, pest control, fire equipment, property management, etc.)
• Provide basic IT assistance and escalate issues when necessary

Additional Duties

• Support internal office initiatives and events
• Perform other administrative responsibilities as assigned

Qualifications

• Strong organizational skills and attention to detail
• Ability to manage routine operational responsibilities independently
• Professional communication skills (written and verbal)
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Comfortable working in a structured, support-oriented role
• Ability to prioritize and manage multiple responsibilities
• Real estate experience is helpful but not required