ADMINISTRATIVE ASSISTANT

Looking to start an exciting new career? City Electric Supply (CES) offers excellent career opportunities for people who are friendly and passionate about providing incredible customer service. Benefits include medical, dental, and vision insurance, 401K, paid time off, and internal growth opportunities. 

About City Electric Supply 

CES is a family-owned electrical wholesaler with the benefits of a worldwide service network and the personal service of a neighborhood store. Our "customer service first" core value has allowed us to grow continually for over 65 years while keeping our founding principle of empowering people to make local business decisions. CES now employs more than 7,400 people at over 1,000 branches world-wide of which there are over 500 branches across North America.  Our vision is to add 30-35 branches a year, while staying true to our Company values. 

Essential Job Functions  

• Administers all project management documentation internally & externally.
• Take-offs and product training to acquire industry knowledge
• Provides clientele support, to include but not limited to construction & project schedules, inventory management, communication internally & externally.
• Facilitates client orders
• Monitors project execution from shipment to warranties; facilitates resolution of all damages, missing products, and delivery service failures.
• Partners with shipping companies, manufactures, and jobsites for freight issues & special delivery requirements
• Liaison between manufacturer and clientele with warranty support claims
• Produces and distributes weekly expediting reports.
• Manages any additional materials needed
• Provides O&M manual for all projects, listing warranties for all products provided
• Prepares and provides quotations for inside sales and new business development
• Summaries & Consolidates billing for projects, based on customers’ requirements
• Team leader on small projects.
• Travel to client’s offices, jobsites, manufacturer factory tours, trade shows and other affiliated locations that are specific to clientele expectations and improvements to processes.
• Collaborates with Project Manager from other accounts, departments, and groups to identify and improve processes
• Ability to develop and maintain positive relations with customers, coworkers and supervisors.
• Ability to multi-task and to work effectively in a fast-paced environment.
• Ability to work flexible business hours

Education/Experience  

• Customer service experience (Preferred) 

Benefits Offered: 

• Medical, Dental, Vision Insurance. 

• 401(k) company match program. 

• Telehealth. 

• Short-term and Long-term disability insurance. 

• Basic and AD&D Life Insurance paid for by the company. 

• Critical Illness, Hospital Confinement, Accident Insurance, Supplemental Life Insurance. 

• Employee Assistance Program. 

• Mental, physical, financial wellness. 

• Auto and Home Insurance discount. 

• Paid Time Off and 7 paid Holidays. 

• Paid Pregnancy, Parental, and Adoption Leave programs. 

• Employee Discount Program. 

• Training Programs. 

• Internal growth opportunities in a fast-growing company. 

• In some jurisdictions, state or local laws address sick leave or other leaves of absence. The Company complies with all such laws. This policy shall apply only to the extent it does not conflict with applicable law. 

Supervisory Responsibility  

This position has no supervisory responsibilities.  

Physical Demands  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing.  The employee must be able to lift and move items up to 50 pounds.    

Other Duties  

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee