Legal Knowledge Management Specialist

We are always seeking talented, motivated, growth-minded, and creative individuals. Our firm is committed to providing employee support and advancement, while embracing inclusion and innovation as keys to a stronger future.

We invite you to explore the position below and to submit your application to join our team!

The Knowledge Management (KM) Specialist will work closely with the Director of Knowledge Solutions, other KM team members, and stakeholders to organize, maintain, and optimize the firm's knowledge resources while ensuring efficient access and utilization across the firm. The KM Specialist will also be responsible for planning and delivering training, including on Generative AI tools as well as other emerging technologies; developing and executing communications strategies; and providing comprehensive support for legal KM solutions. The KM Specialist will assist with the collection, categorization, organization, and maintenance of legal documents, templates, and best practices to ensure the efficient use of knowledge resources across the firm.

Essential Duties and Responsibilities:

• Work with the Director of Knowledge Solutions and other KM team members to develop, deploy, and manage a portfolio of legal knowledge management solutions and tools to strengthen legal KM across the firm.

• Ensure the timely execution and delivery of KM projects by maintaining systems for legal forms and precedent libraries, implementing data management systems, collecting valuable knowledge assets, and championing the use of best practices for legal KM.

• In collaboration with practice group stakeholders, track and categorize new KM submissions and ensure the accuracy and consistency of information with established practices.

• Monitor the lifecycle of KM content and ensure outdated or obsolete materials are archived or updated as needed with input from practice group stakeholders.

• Be aware of taxonomies used across other areas of the firm to ensure the accuracy and consistency of KM categorizations with other resources.

• Collaborate with the Research Services Department to identify opportunities to provide and leverage external content alongside internal content in response to KM queries.

• Plan, develop, and deliver training programs and materials for attorneys and staff on KM tools, intranet resources, and best practices, ensuring effective onboarding, adoption, and ongoing use of knowledge management solutions.

• Serve as a resource to all firm personnel for training and assistance with accessing and using KM tools.

• Complete in-depth analysis of data collected from practice groups and assist in the development of internal and client-facing data projects. Continuously build on understanding of practice groups and relevant legal issues and resources to provide KM support.

• Support the day-to-day operations of the firm's Legal KM tools, including content maintenance for intranet sites, databases, and KM resources.

• Provide mentoring, training, and advisory guidance to content managers and contributors, helping them create engaging and effective content for the intranet and other KM platforms.

• Keep project stakeholders informed of progress on an ongoing basis and provides support to the business for tasks to which they are assigned.

• For assigned projects, organize or participate in project after action reviews, analyze the findings, and make recommendations to the KM leadership team regarding opportunities for process improvement.

• Work with the Director of Knowledge Solutions to ensure that Legal KM projects are following best practice and utilizing established project standards, procedures, and quality objectives.

Knowledge, Skills, and Abilities:

• Proficiency in KM tools, particularly document management systems, with a very strong preference for iManage.

• Familiarity with collaboration and project management tools (e.g., Microsoft Teams, Asana).

• Ability to collaborate with practice group stakeholders to keep practice group intranet pages up to date.

• Aptitude and interest in communications and legal technologies and how they can help lawyers work more effectively and efficiently.

• Advanced knowledge of Microsoft Office Suite and capable of producing quality, compelling communications in various forms, including memos, spreadsheets, and slides.

• Self-motivated with a proactiv