Senior UI/UX Designer with TS/SCI Full Scope Poly

Reasonable Accommodations

Fearless complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please email hr@fearless.tech to submit a formal request to Human Resources. 

Compensation

Our Compensation System is designed to reward remarkable work, grow your impact and support the whole “you” over the course of your career.

We believe in paying people fairly, so we've established a compensation model aimed to ensure everyone at Fearless — regardless of race, ethnicity, gender, sexual orientation, disability, religion, age, nationality, or negotiation skills — is given equal pay for equal work. 

Salary

• Minimum Salary: $91,554
• Salary Midpoint: $119,020
• Maximum Salary: $146,486
• Hiring Range: $140,000 - $150,000

Location

• Hybrid opportunity in Columbia, MD. Potential for up to 2 days telework.

Employment Type

Full-time

What you’ll be doing

We’re looking to change the world by building software with a soul, and we want your help.

The User Researcher III collaborates with cross-functional teams and stakeholders to evaluate current and upcoming user research needs. They work to improve the definition of products and services which can then be used to determine user, customer, and organizational requirements. They set the direction of delivery and operationalize research efforts to provide actionable and meaningful data-driven insights representing actors, tools, and processes. They are experienced practitioners who are able to plan and facilitate user research activities for larger teams and more complex services.

We need your User Research skills! What other skills will help you succeed at Fearless? Glad you asked! We’re excited about candidates who can accomplish the following:

Responsibilities and Contributions 

Organizational and Leadership Role 

• Builds scalable user research solutions for multiple cross-functional teams, as well as Business Development strategies for new opportunities. 
• Cultivates a community of growth and development through coaching and mentoring others to develop their professional skills.
• Grows our design community and strategies, leads discussion of design practices and standards, and contributes to practice area communities and activities. 

Functional Role 

Collaboration & Communication

• Advises designers, researchers, and other team members on usability trends, practices, and the choice and application of research methods to assure best practice.
• Coaches and mentors inexperienced teams to adopt user-centered practices and embed them into an agile workflow. 
• Mentors, stewards, and directs other Designers and Researchers to improve the quality of their work.
• Ensures cross-disciplinary involvement in carrying out research plans by assigning and managing progress toward research and participant management tasks, working with the Scrum Master to remove any blockers.
• Advises the team and customer on how to adopt a user-centered, evidence-based approach to defining requirements and implementing solutions. 
• Builds, maintains, and promotes a research repository for teammates that enable teams to continually assure, improve, and innovate their practices to generate clear and valuable findings. 
• Works with Visual Designers to help translate insights into visual artifacts and products.

Research & Analysis

• Analyzes and synthesizes qualitative and quantitative data to generate strategic and tactical insights along with actionable recommendations that drive product design, service improvements, and innovations that improve user experience.
• Develops and executes well-crafted research plans with clear research objectives.
• Strongly adheres to research ethics and privacy guidelines for specific client needs, clarifying privacy restrictions with the client and teammates and triaging efficiently in the event of a privacy breach.
• Sets the direction of delivery and the collection of user experience metrics in the course of collaboration with Designers, Engineers, Product Managers, and Product Owners. 
• Defines and champions research processes and tools that enable teammate