Senior Infrastructure Architect (TS/SCI Clearance)

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Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce Professional Services is hiring a Senior Infrastructure Architect to join the Missionforce team. Salesforce and MuleSoft’s Professional Services teams work across technologies and systems to deliver solutions to the largest, most complex enterprise customers across every industry. As a Technical Architecture Director and Senior Infrastructure Architect, you will serve as a strategic IT advisor, MuleSoft product expert, and thought leader. You will lead enterprise-level technical architecture and governance, rationalize emerging technologies, and enable customers to deploy scalable, highly available integration solutions.

Key Responsibilities

• Strategic Advising & Solution Architecture: Serve as a trusted advisor to C-level executives and IT decision-makers, guiding them in deploying emerging technologies that drive business value. Lead infrastructure solution architecture and design via comprehensive requirements workshops.

• Hands-on Implementation: Ultimate responsibility to execute overall solution architecture.  This includes both managing other implementation resources as well as owning hands-on execution tasks to ensure your vision is successfully delivered.

• Delivery & Governance: Review project direction, identify and mitigate risks, and lead Technical Architecture and Governance for enterprise-level customer engagements. Architect, implement, and support enterprise-grade, secure, and highly available infrastructure powering complex business solutions.

• Thought Leadership & Best Practices: Scale technical best practices globally by developing and evangelizing reusable assets, reference architectures, tutorials, and methodologies. Work closely with product teams to identify feature gaps and guide product direction. Manage customer expectations and negotiate solutions to complex problems.

Minimum Requirements

• Clearance: Active Top Secret/Sensitive Confidential Information (TS/SCI) clearance (U.S. citizenship required; contingent upon acceptable background investigation)

• Work Location: Chantilly, VA

• Experience: 15+ years in enterprise infrastructure architecture, with 8+ years of hands-on experience in Linux (scripting, system administration, performance tuning) and Cloud Computing/traditional data center technologies. 2-4 years of leading and managing people as a Technical Lead

• Technical Skills:

  • Demonstrated expertise and track record of architecting, implementing, and supporting Enterprise-grade (highly available, scalable, high performance & secure) infrastructure powering complex business solutions

  • Extensive Linux Expertise (8+ years): Proven ability to diagnose, troubleshoot, and resolve complex issues across various distributions, ensuring optimal system performance, stability, and security as well as site reliability engineering, and performance tuning.

  • Extensive practical experience with managed Kubernetes offerings such as GKE, EKS, and AKS and a working knowledge of the Kubernetes ecosystem and tooling (e.g. Helm, Docker, Istio, etc.)

  • 8+ years of hands-on experience with Cloud Computing, including infrastructure, virtualization, containerization, networking, storage, platform; or experience with traditional enterprise data-center technologies, including virtualization, RDBMS, storage appliances and private networks

  • Proficiency in at least two of the following: Bash, Go, Python, Ruby, node.js, Rust, Java.

  • Exceptional hands-on troubleshooting and problem-solving skills, consistently demonstrating the ability to diagnose complex technical issues, identify root causes, and implement effective solutions in a timely manner. Th