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Senior Director of Operational Efficiency & Transformation for Ambulatory Services
UT Southwestern Medical CenterUnited Statesfull_timeVerifiedPosted 26 Jun 2026
About the role
Senior Director of Operational Efficiency & Transformation for Ambulatory Services - (949811)
Description
WHY UT SOUTHWESTERN?With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!
JOB SUMMARY
The Senior Director of Operational Efficiency & Transformation for Ambulatory Services is responsible for driving enterprise-wide improvement across outpatient clinics, procedural centers, and ancillary services. This role uses advanced analytics, operational redesign, and financial performance insights to enhance patient access, streamline workflows, strengthen revenue integrity, reduce avoidable expenses, and ensure the ambulatory enterprise operates at peak efficiency. The Sr. Director partners closely with clinical, operational, and revenue cycle leaders to ensure daily operations align with long-term strategic goals and value-driven care delivery.
BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
- PPO medical plan, available day one at no cost for full-time employee-only coverage
- 100% coverage for preventive healthcare-no copay
- Paid Time Off, available day one
- Retirement Programs through the Teacher Retirement System of Texas (TRS)
- Paid Parental Leave Benefit
- Wellness programs
- Tuition Reimbursement
- Public Service Loan Forgiveness (PSLF) Qualified Employer
- Learn more about these and other UTSW employee benefits!
EXPERIENCE AND EDUCATION
Required
- Education
Bachelor's Degree in Business, Healthcare Administration, Analytics, or a related field
- Experience
7 years or more in ambulatory operations, performance improvement, revenue cycle, or healthcare transformation, with leadership responsibilities.
- Education
Master's Degree (MBA, MHA, MPH, MS Analytics) or a related field
JOB DUTIES
- Strategic Operational Leadership
- Support the ambulatory transformation agenda by identifying, prioritizing, and executing initiatives that improve patient access, visit throughput, provider productivity, and operational efficiency across clinics and outpatient service lines.
- Support development of a multi-year operational excellence roadmap that integrates digital tools, process automation, workforce optimization, and performance improvement methodologies.
- Operational Efficiency Optimization
- Conduct deep analysis of operational, financial, and clinical data to identify bottlenecks, capacity constraints, systemic inefficiencies and cost effectiveness strategies across ambulatory operations.
- Participate in establishing KPI frameworks for clinic operations, revenue cycle performance, scheduling accuracy, and adherence to standardized workflows.
- Revenue Enhancement & Coding Optimization
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