Training Project Analyst - Corporate Payment Systems (Fleet)

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

We are seeking a Training Project Analyst to join our Corporate Payment Systems team, with a focus on the Voyager system.
This role is ideal for a training professional who excels in designing and delivering engaging learning experiences and technical documentation for system users!
 

You will lead training projects, including analysis, design, development, implementation, and evaluation. Your work will directly support clients by ensuring they have the tools and knowledge needed to use our systems effectively.
 

Key Responsibilities

• Design, develop, and maintain e-learning modules, instructional videos, in-app guidance, and technical documentation for the Voyager system.
• Facilitate virtual webinars and occasional in-person training sessions for clients and internal stakeholders.
• Attend project meetings to stay informed on system enhancements and translate updates into training materials.
• Create and manage project plans to ensure timely updates to all training resources.
• Collaborate with subject matter experts, relationship managers, and business partners to complete training initiatives.
• Analyze training effectiveness and implement improvements based on feedback and performance metrics.
• Lead meetings and communicate progress on training projects across departments.
• Provide analytical support and cost analysis for training-related initiatives.
   

Basic Qualifications

• Bachelor’s degree, or equivalent work experience.
• Typically five to eight years of related experience.
   

Preferred Skills/Experience

• Advanced knowledge of corporate payment systems or similar business line.
• Strong organizational and analytical skills.
• Thorough understanding of project management methodologies.
• Ability to identify and resolve exceptions and analyze data effectively.
• Demonstrated leadership and communication skills.
• Experience with instructional design tools and learning management systems (LMS) is a plus

Location Expectations

This role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. 

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citi