Facilities Director

Job Summary:  

The Director, Facilities is an enterprise leader responsible for the strategic oversight, operational excellence, and risk management of facilities across 4,000+ retail locations. This role owns national facilities strategy, capital planning, and vendor ecosystems, ensuring store safety, uptime, cost discipline, and brand consistency. Serving as a key partner to Operations, Finance, Real Estate, Legal, and ESG, the Director drives scalable solutions that support growth, resiliency, and long‑term value creation. The ideal candidate will have a background in multisite retail Facilities management with the ability to thrive in a fast-paced, dynamic environment. 

What will you do? 

Strategic Leadership 

• Develop and drive the multiyear facilities strategy that optimizes asset life, reduces total cost of ownership, and enhances the instore customer experience.  

• Lead enterprise-wide capital planning and prioritization (both reactive and proactive), ensuring investments align with brand standards, operational needs, and financial objectives.  

• Establish long-term asset lifecycle frameworks and preventive maintenance strategies that improve reliability and mitigate business disruption.  

• Partner with Finance, Store Operations, Real Estate, and Construction to align facility priorities with broader enterprise initiatives and market strategies.  

• Strengthen enterprise, field, and vendor relationships through proactive communication, transparent decision making, and reliable partnership. 

• Provide executive level updates and communication on portfolio health, capital risk, operational readiness, and strategic initiatives.  

• Build a strong talent pipeline, fostering a culture of accountability, continuous improvement, and operational excellence within the facilities organization. 

• Lead enterprise level change initiatives, driving adoption of new processes, technologies, and operating models. 

Budget Management 

• Own the creation, tracking, and management of the annual facilities OpEx and CapEx budgets, totaling $100M combined.   

• Closely monitor spend and ensure strict adherence to budget targets. 

• Provide regular reporting and forecasting to finance and senior leadership along with insights to identify risks, opportunities and solutions. 

Team & Vendor Management 

• Manage a team of 13 facilities professionals supporting across multiple regions.