Director of Student Billing

Description

The Director of Student Billing performs any combination of duties involving routine calculating, posting, monitoring, reconciling, processing and verifying to obtain or record financial data for use in maintaining the University’s accounting records.  This position must also understand Financial Aid Title IV rules and work with the Director of Financial Aid to ensure compliance with all calculations and timelines related to the student refund process and Return of Title IV (R2T4) guidelines.

 

Additional key responsibilities of this position include being responsible for planning, developing, managing, and administering programs that support the billing and collection of revenue and provide accurate student-related financial accounting. Ensures timely, accurate reporting of the financial and cash activity of the university. Accurately assess and effectively collects fees. Responsible for interfacing the college’s systems with third-party vendors for student financial activities. Manage staff with responsibilities for student and non-student accounts receivable transactions. Safeguard the institution's property and provide superior service to students, employees, and other customers.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

 

·         Overseeing all aspects of accounts receivable and managing student accounts and the cashier's office. 

 

·         Application of internal awards, scholarships, and grant funds to student accounts. 

 

·         Supervising full-time employees, including cashiers, and part-time employees, including student assistants assigned to student accounts receivable. 

 

·         Developing proficiency in the use of accounts receivable system (Banner). 

 

·         Maintaining student accounting records in Banner

 

·         Coordinating and overseeing accounts receivable function during payment due dates, final registrations, administrative change dates, and telephone queue coverage including planning and scheduling work assignments to ensure adequate personnel coverage and performance of duties. 

 

·         Overseeing the refund process and ensuring student refunds are accurate, timely and in accordance with all local, state, and federal regulations. 

 

·         Developing and maintaining training materials for use by departmental and other personnel with access to student account records within the system in use by the University. 

 

·         Training departmental and other personnel in accounts receivable policies, procedures, operations and in use of accounts receivable systems  

 

·         Work with the registrar’s office to complete the drop process for non-paid registered students.

 

·         Investigating student account problems and resolving issues. 

 

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