Inside Sales Representative

Company Description

Taylor & Francis Group, a division of Informa is top global academic publishing company. 

We produce unique, trusted content by expert authors, spreading knowledge and promoting discovery globally. We aim to broaden thinking and advance understanding, providing academics and professionals with a platform to share ideas and realize their individual potential.

Job Description

The successful candidate will be responsible for sales licensing journals and eBooks across defined territory in the US region, focused on small to mid-tier academic universities to increase business. This is a sales territory with unexploited potential and plenty of room for new net business across designated accounts for an Executive with the right attitude and approach. Coaching and development will be provided by an experienced sales mentor, offering an opportunity for career development within a high-performance commercial team.  

What you'll be doing:

• Increase and promote sales of T&F journals, digital collections and eBooks throughout assigned territory via telephone, and email activity.
• Host and lead customer calls to assigned accounts as necessary.
• Prepare professional and engaging exploratory and proposal presentations.
• Identify, maintain and develop current and prospective customer accounts and actively pursue opportunities for growth and development.
• Coordinate and collaborate marketing efforts to promote online sales models to current and prospective customers.
• Keep accurate track of sales pipeline rigorously through CRM software (Salesforce.com).
• Track and share lead information throughout all stages of the sales process.
• Respond to RFPs from prospective customers and generate customized quotes.
• Successfully negotiate and close a mix of renewal and new business.
• Proactive communication with assigned Sales Manager/ Head of Sales, collaboration with a wider sales team, and producing regular reports on sales activity and development opportunities.
• Assist in the development of sale proposals, management reports, support sales contact/CRM database.
• Attend library meetings and industry events, as required. Potential for International travel for annual global sales conference.

Qualifications

What we're looking for:

• 3 or more years’ sales/marketing experience.
• Prior publishing experience a plus, with an understanding of the higher education/research/library environment,
• Strong organizational and pipeline management skills with the demonstrated ability to manage multiple prospects, projects and deadlines simultaneously.
• Excellent written and verbal communication skills and advanced presentation skills at all levels of business.
• Effective account management skills and the ability to form strong relationships and partnerships both internally and externally.
• Highly organized, professional, confident, and goal oriented.
• Able to work independently and as part of a team.
• Proficiency with Windows applications including MS Word, PowerPoint, Excel, required.
• Previous experience with CRM software helpful.

Additional Information

What we're offering in return:

• Annual base salary ranging from $70,000 - $75,500 + sales bonus (25% if OTE's are met, may exceed up to 100%)
  • Base salary commensurate with experience
• An excellent work/life balance with a fantastic, flexible working culture.
• 15 days paid vacation 
• 10 paid sick days
• 2 Paid floating holidays + paid day off for your birthday each year
• 3 additional discretionary days off during the holiday season at the end of the year
• 4 paid volunteering days each year
• Up to 8 weeks of paid parental leave
• Paid leave for significant life events; i.e. moving or wedding
• Medical, vision, dental, and other voluntary benefits
• 401(k) + employer match
• Seasonal social and charitable events

What you should know: 

• Closing Date for applications:  05 November 2025 
  • Applications are shortlisted on a rolling basis, and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity.
• You must have the right to live and work in the United States 
• In-Person Time: We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more (approximately 60% of work time). When you're not spending time together in one of our offices or other workplaces – like at conference – you get the flexibility and support to