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Harm Reduction Technician/Milieu Manager
Boston Health Care for the Homeless ProgramUnited Statesfull_timeVerifiedPosted 9 Oct 2024
💰 $62,220/yr
About the role
Who We Are:
Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens.
From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.
Bilingual, Bicultural, LGBTQIA identifying, Black, Indigenous, and People of Color are encouraged to apply.
To learn more about working at BHCHP, watch our video Please Click Here.
Job Summary:
The Harm Reduction Technician/Milieu Manager in our medical respite facility plays a pivotal role in providing compassionate care and support to patients with substance use disorders, trauma histories, chronic medical illness, mental health disorders, and behavioral challenges. This position requires a combination of skills in emergency medical response, expertise in trauma-informed care, motivational interviewing, harm reduction approaches, and de-escalation techniques to create a healing and empowering environment for our patients in the respite milieu.
The BMH Harm Reduction Technician/Milieu Manager will aid in identifying patient concerns and immediate needs to determine the most appropriate type of support, collaborating with other clinicians/providers, nurses, unit secretaries, and case managers to enhance the services delivered to our patient population. You will assist in identifying patients under the influence of substances/psychiatric illness and work with other disciplines to provide necessary monitoring and support.
Hours: 40 hours a week; Monday-Sunday: 7am-3:30pm, 3pm-11:30pm, and 11am-7:30pm
Responsibilities:
Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens.
From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.
Bilingual, Bicultural, LGBTQIA identifying, Black, Indigenous, and People of Color are encouraged to apply.
To learn more about working at BHCHP, watch our video Please Click Here.
Job Summary:
The Harm Reduction Technician/Milieu Manager in our medical respite facility plays a pivotal role in providing compassionate care and support to patients with substance use disorders, trauma histories, chronic medical illness, mental health disorders, and behavioral challenges. This position requires a combination of skills in emergency medical response, expertise in trauma-informed care, motivational interviewing, harm reduction approaches, and de-escalation techniques to create a healing and empowering environment for our patients in the respite milieu.
The BMH Harm Reduction Technician/Milieu Manager will aid in identifying patient concerns and immediate needs to determine the most appropriate type of support, collaborating with other clinicians/providers, nurses, unit secretaries, and case managers to enhance the services delivered to our patient population. You will assist in identifying patients under the influence of substances/psychiatric illness and work with other disciplines to provide necessary monitoring and support.
Hours: 40 hours a week; Monday-Sunday: 7am-3:30pm, 3pm-11:30pm, and 11am-7:30pm
Responsibilities:
- Respond appropriately to emergencies by contacting appropriate staff.
- Act as a member of an interdisciplinary team of caregivers; collaborate with the team RN and Behavioral Health clinicians throughout the shift to determine appropriate work assignments and priorities; communicate the status of delegated tasks and outcomes of patient data findings.
- Act as a role model for patients by demonstrating appropriate professional boundaries with patients and staff.
- Assist the security staff in realizing a safe and dignified space through de-escalating conflict and managing the milieu.
- Create a safe and supportive environment that fosters patient empowerment, choice, collaboration, and trust.
- Adhere to patient confidentiality standards/policies.
- Foster a non-judgmental and empathetic approach to addressing substance use and related behaviors, recognizing each patient’s autonomy and inherent worth.
- Provide crisis management/debriefing/assistance with behavioral issues as needed.
- Assist clients with immediate case management needs (i.e., material needs).
- Work closely with unit secretaries/transportation managers in supporting patients with methadone appointments as needed.
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