Director Outpatient Oncology Services

THE ROLE

In partnership with the Executive Medical Director, the Director is accountable for leadership, direction and implementation of the Outpatient Oncology Services for Providence Saint John's, including development and implementation of a strategic plan in collaboration with aligned and independent stakeholders in primary and secondary services areas.  Directs and is responsible for the clinical and operational components of the Saint John's Cancer Center, Margie Petersen Breast Center and Outpatient Infusion Center and oversight of the ACoS CoC accredited comprehensive Cancer Program. Will provide administrative oversight and expertise across the Oncology Service Line. Understands and supports Shared Governance and the effective engagement of nursing and other inter-professionals in shared decision-making.  The position reports directly to the Executive Director of Cancer Clinical Institutes.

ESSENTIAL FUNCTIONS

• In collaboration with the Executive Director Cancer Institutes, Divisional, Ministry and physician leadership and other key stakeholders, develop and successfully implement an Oncology Services/Clinical Programs Strategic Plan including ministry and market-specific growth plans, capital planning and resource allocation across the continuum.
• Collaborate with clinical operations to assure the effective and efficient delivery of services including patient satisfaction, physician satisfaction, quality, workforce planning, and standardization.
• Under the direction of the Executive Director of Cancer Institutes, develops standards of performance, evaluates performance/professional practice, and initiates or makes recommendations for coaching and development and personnel actions.
• Working knowledge of healthcare reimbursement principles, health care reform, new healthcare reimbursement and financing models, information systems, cost management, quality management, culture of excellence and change management. Strong understanding of clinical operations revenue cycle management and optimization.
• Acts as the primary coordinator of the cancer program, activities and projects within the hospital and infusion center. The director works alongside other health care professionals to provide treatment and a comfortable environment for patients suffering from various forms of cancer.
• Develops program goals and objectives with staff and physicians.  Ensures evidence-based policies are written and implemented for excellence in patient care and effectiveness of operations
• Collaborates with the divisional/regional clinical program group (CPG/DPG) coordinators to align program development with regional and system strategic goals related to service line development
• Maintains and improves upon organization performance, patient/customer safety, environmental, and infection control standards
• In collaboration with physician and clinical leadership, is responsible for developing and coordinating comprehensive and integrated disease site specific oncology program pathways, processes and quality metrics
• Understands and actively supports the Shared Governance system.  Effectively engages nursing and other inter-professionals in shared decision-making and goals that support the nursing and inter-professional strategic plan
• Oversees navigation and patient experience leaders in creating comprehensive cancer program processes.
• Develops budget for areas of responsibility and works with the Executive Director Cancer Institutes to ensure that processes are established to remain at or under budget.  Determines with the assistance of nurse managers and assistant nurse managers, the need for capital by identifying and prioritizing equipment based upon safety and/or regulatory requirements, as well as, changes in effective practice
• Determines metrics for areas of responsibility to assure that patient care and regulatory requirements are being met at all times. Prepares periodic reports for appropriate executive leadership, as required.
• Ensures compliance with the CoC (Commission on Cancer) standards to meet requirements for Comprehensive Cancer Program accreditation every two years
• Consults with and advises the executive leadership team of problems related to the operation of areas of responsibility and implements changes related to process or policy to carry out objectives more effectively.
• Develops, evaluates, and monitors new or existing programs based on financial, regulatory, marketing, human resource, ethics, and community needs.
• Work closely with the Marketing/Public Relations Department to ensure effective marketing plans are established to support strategic initiatives and business objectives.
• Partners with community outreach coordinators to promote the Cancer Program in the local community and develop screening programs and servi