Platform Engineer (DevOps/SRE)

<p><em>🇫🇷 La langue de travail à Didask est l'anglais et sa maîtrise est requise pour nous rejoindre. Les offres de poste sont ainsi publiées en anglais, mais vous pouvez </em><a href="https://www.didask.com/contact" rel="noopener noreferrer nofollow" target="_blank"><em>nous contacter</em></a><em> si vous avez besoin de clarifications sur les fiches de poste.</em></p><p><em>🇬🇧🇺🇸 While English is our working language at Didask, at the moment we require professional proficiency in both English and French.</em></p><p></p><h1>About Didask</h1><p>Didask is a SaaS e-learning solution that enables all organizations to quickly create, deliver, and administer truly <strong>effective online training</strong>. It is the first platform on the market to develop an <strong>AI based on cognitive science</strong>.</p><p>Our GenAI is specifically designed to address the unique challenges of learning and training, ensuring innovative and scientifically grounded results.</p><p>Developed by Didask researchers, it assists:</p><ul><li><p>trainers in designing their courses by automatically transforming their expert content into interactive and didactic eLearning;</p></li><li><p>learners by personalizing the experience for each individual, providing tailored feedback and coaching throughout their learning journey.</p></li></ul><p>As a French EdTech company, Didask was founded by researchers from École Normale Supérieure (ENS) in Paris, driven by a passion for education and pedagogy. Since late 2021, we have been supported by a European investment fund that drives our growth and ambitious development projects.<br/>In <strong>may 2025</strong>, we've secured a <strong>10M€ fundraising </strong>to keep investing on our AI powered product and accelerate our growth in France and in Europe 🚀</p><p>As a Platform Engineer at Didask, you'll join our infrastructure team as a key contributor as we scale from startup to scale-up. Your mission: help build and maintain the technical foundations that enable our engineering teams to move fast while keeping our platform reliable, secure, and scalable.</p><p>This role combines deep infrastructure expertise with strong software engineering skills and a pragmatic, product-minded approach. You'll work as part of a small “Foundations” crew, collaborating closely with product crews to ensure our systems support their ambitious roadmap while maintaining the reliability and security our enterprise customers expect.</p><h1>Roles and responsibilities</h1><p><strong>Infrastructure &amp; Platform</strong></p><ul><li><p>Contribute to our infrastructure evolution as we scale. Continue improving our Kubernetes setup (Qovery/Scaleway), optimizing for reliability, performance, and operational efficiency.</p></li><li><p>Help design and maintain our deployment pipelines, making it safe and easy for engineers to ship changes multiple times per day.</p></li><li><p>Build and evolve platform tools and abstractions, creating a "pit of success" for product engineers while maintaining flexibility for complex use cases.</p></li><li><p>Improve developer experience, ensuring engineers can easily work in environments that closely mirror production.</p></li></ul><p><strong>Reliability &amp; Observability</strong></p><ul><li><p>Enhance our approach to system reliability, from monitoring and alerting to incident response and post-mortems, including leveraging SIEM/SOAR platforms to improve detection, correlation, and automated response. Make problems visible before they impact users.</p></li><li><p>Strengthen observability across our stack (metrics, logs, traces), enabling engineers to understand system behavior and debug issues efficiently.</p></li><li><p>Work with product crews to establish and maintain SLOs/SLIs that balance business needs with engineering constraints.</p></li></ul><p><strong>Security &amp; Compliance</strong></p><ul><li><p>Work closely with our Security &amp; Compliance Lead to implement and maintain security controls across our infrastructure, from access management to data protection, in order to satisfy enterprise security requirements and comply with ISO 27001 and SOC II frameworks.</p></li><li><p>Build security practices into our development workflow, making security and privacy by design choices the natural path.</p></li></ul><p><strong>Investigation &amp; Problem-Solving</strong></p><ul><li><p>Dive deep into technical issues when they arise, following the trail wherever it leads in our codebase. This means being comfortable investigating across the full stack: infrastructure, backend systems (Node.js, MongoDB) and front-end code when needed. You don’t need to be an expert in every layer, but you're curious and willing to dig in wherever the problem takes you.</p></li><li><p>Participate in architectural decisions, bringing infrastructure perspective to product discussions while understanding product constraints.</p></li><li><p>Help shape our technical strategy, identifying opportunities to simp