Sales Support Manager - OptiFreight

What Sales Support Management contributes to Cardinal Health

Sales Support is responsible for providing sales support through direct involvement in the sales process, either by helping persuade customer buying decisions or involvement in the effective implementation of solutions to support the attainment of the organization's sales objectives.

The Sales Support Manager role is responsible for closely collaborating across functions within OptiFreight® Logistics to create and maintain a pipeline of customers for advanced logistics management technology products and program experience. The individual will be a product expert with deep logistics, pharmacy and last mile expertise.

Responsibilities: 

• Strong communication skills, frequently presenting to and influencing C-Suite healthcare provider executives including facilitation of meetings, technology demos, and facilitating customer-initiated risk-assessment milestones. 

• High technical aptitude and working knowledge of last mile logistics environment, pharmacy management systems (including integrations), and transportation management systems. 

• Ability to differentiate the logistics management needs of different healthcare profiles and translate their use cases to technical teams for development and implementation.  

• Frequently initiates and nurtures collaboration between customer, sales, IT, contracting, legal, business implementation and other cross functional teams.   

• Operates as a product expert for logistics management technology while working in close collaboration with business development consultants and territory consultants to manage a robust pipeline of customers for an advanced logistics  management solution.  

• Assists with deal process (including contracting), closing new business, and the handoff to IT and business implementation resources 

• Supports Territory Consultants in new channel growth opportunities  

• Strong project management skills for creating and leading implementation plans for new customers of an advanced logistics management technology. 

• Possess strong work ethic, self-motivated and able to operate independently with limited direct supervision, while also comfortable working with a multi-disciplinary team. 

• Results oriented, ensuring we deliver on commitments while also working to continuously improve processes. 

Qualifications: 

• BA, BS or equivalent experience in related field preferred. Advance degree preferred 

• Prior experience working in, or selling to, large pharmacy operations preferred, especially within the technology sector. Lab experience in addition to pharmacy experience a plus.  

• 5 – 7 years with advanced program management knowledge and understanding of concepts, principles, and technical capabilities (ex: black belt, PMP or agile skill sets) to manage a wide variety of projects of varying size, scope, scale and complexity preferred. 

• Advanced facilitation skills supporting strategy and roadmap creation and corresponding execution plans.

• Demonstrates excellent organizational, project execution, analysis and multi-tasking skills to meet deadlines and business priorities. 

• Ability to flex into strategy creation and tactical execution spaces 

What is expected of you and others at this level

• Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects

• Participates in the development of policies and procedures to achieve specific goals

• Recommends new practices, processes, metrics, or models

• Works on or may lead complex projects of large scope

• Projects may have significant and long-term impact

• Provides solutions which may set precedent

• Independently determines method for completion of new projects

• Receives guidance on overall project objectives

• Acts as a mentor to less experienced colleagues

Anticipated salary range: $105,100 - $135,090

Bonus eligible: Yes

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage

• Paid time off plan

• Health savings account (HSA)

• 401k savings plan

• Access to wages before pay day with myFlexPay

• Flexible spending accounts (FSAs)

• Short-